San Francisco Toyota

Jake was very pleasant & helpful. He answered all our questions and took time and trouble to show and get us what we wanted. He was very open but never pushy. He was patient with our minimalist hi-tech s questions and took time and trouble to show and get us what we wanted. He was very open but never pushy. He was patient with our minimalist hi-tech skills and his invitation to come back for any help we might need is greatly appreciated. More

After two years of trying to convince my wife that a Sienna would be the best next vehicle for our family, we ended up having a third kid and thus ended up at our neighborhood Toyota dealer. This was Sienna would be the best next vehicle for our family, we ended up having a third kid and thus ended up at our neighborhood Toyota dealer. This wasn't by coincidence though - we looked extensively online at dealerships throughout the state and found that SF Toyota had consistent positive reviews on service and price so we thought "why not go local". I called in and made my first introduction to Andre Norman Jr. A very knowledgeable and responsive guy who accommodated our crazy new schedule. We scheduled our test drive which was so thorough that we even got a chance to see if the Sienna would fit into our garage (it does :). Andre walked my wife through pretty much every detail on the car as she needed some final convincing and sure enough Toyota has thought of just about everything a family could need. We ended up mulling the deal over a long weekend and pretty much handled all of our negotiations via text messages which lessened any of the tension that can happen between sales and buyer. The deal that we landed on equaled any other that we were able to find across the state making us glad that we did decide to go local with our business. At every step of the way Andre was thorough in his response and quick to reply. We've now had the vehicle for a couple of weeks and Andre continues to check-in to make sure that we are completely satisfied. By far the best car shopping experience we've ever had! More

Tani was patient when I was looking at a Prius C and Prius Liftback. He showed me the features of both cars and worked with me on my timeline. I shopped around at other dealers and checked out pricing Prius Liftback. He showed me the features of both cars and worked with me on my timeline. I shopped around at other dealers and checked out pricing on the internet. When I was finally ready, I came back to Tani and we agreed on a price. He made sure I was happy with the interior color of the interior and even drove me to their storage area to show me another car for comparison. They have more cars stashed away in a remote location so don't be dissuaded by what you see on the lot or in the showroom. Tani is professional and I know that I can contact him if I have questions about my car. When I need another Toyota, I will call Tani! More

Very helpful and answered all questions. Kept me informed on status of my order. Delivered everything as promised. Explained functions of different buttons and features clearly. informed on status of my order. Delivered everything as promised. Explained functions of different buttons and features clearly. More

Byron was a pleasure to work with from the second he greeted me. When making a significant purchase, the last thing you want is to feel pressured, pushed, or that you weren't given enough information to greeted me. When making a significant purchase, the last thing you want is to feel pressured, pushed, or that you weren't given enough information to make an informed decision. Byron walked through everything, took the time to explain things etc. it was just a great customer experience and I felt he was on my side. He also spent a good amount of time after he had sold the car to explain everything which was extremely useful. Two thumbs up for Byron! More

thanks for Tani and Sabrina kind service. We really enjoy your service also we will reomomed our friends and co worker come to your dealer. your service also we will reomomed our friends and co worker come to your dealer. More

I just bought a Toyota Sienna LE from this dealership over the July 4th weekend, and I have experienced a wonderful hospitality and patient from the dealer and the staff, Mr. Victor Kim. This is the th over the July 4th weekend, and I have experienced a wonderful hospitality and patient from the dealer and the staff, Mr. Victor Kim. This is the third new car I ever own in my life. I was previously a Honda owner for both the Honda Accord and Honda Odyssey before I finally decided to go with Toyota Sienna van at this dealership. Typically, I would classify myself as a somewhat difficult customer, because I always wanted to test out the product thoroughly before I make the final purchase. Mr. Kim was very patient. He answered everyone of my questions with kindness, even the stupid one. When it was time for him to hand over the vehicle to me, he enthusiatically went through every inspection of the vehicle to my satisfaction. He taught me the basic operation of the vehicle and the expectations that go along with it. He assisted me in programming the blue tooth communication for my cell phone. He did the follow up, scheduling my next auto service appointment. The only deficit I can find is the waiting time was long. It takes almost 2 hours to do the paperwork, to wait for the available cashier. But the courtesy was outstanding. The beverages like coffee, tea is mediocre, standard, nothing fancy. I expected more from in this area, but it is okay for me. I was here to shop for the car, not the beverages. Also, the trade-in value for my car is a little low. But what do you expect? Car dealer always offered the bottom price. It is best if you can sell the old car on your own. Too bad, I am too lazy and don't want to spend the time. But the bargain was great. I was able to get the Sienna Van for much less than the MSRP, even below the average pay from other customer survey. It was a red-tag one that the dealer want to clear it from the lot. I paid $26,588.00 for the Sienna LE 3.5L 8 Passenger (with only standard equipment; with only a few optional accessories). I believe it is a good deal, unless someone is kind enough to tell me otherwise. The dealer was kind enough to throw in the 2 year free Toyota Care for maintenance service, and the 2 year roadside assistance service. I now enjoyed driving the vehicle. It is running great. I like the color white, but the one I got is black, and it is the only red-tag left. I love the interior. I am thinking of getting the crossbar rack and the cargo box for my next trip to Southern California in August.We'll see.. God bless... sl More

I recently purchased a RAV4 from Damien Fukushima. He found me a car that met all of my requirements. Damien was extremely friendly and knowledgeable. He patiently answered all of my questions and was ve found me a car that met all of my requirements. Damien was extremely friendly and knowledgeable. He patiently answered all of my questions and was very thorough in his explanations. He made my purchase experience hassle-free. I would highly recommend Damien. More

I've purchased and leased more than 8 vehicles from various dealerships throughout Northern California. The process at SF Toyota and service you get from the friendly staff here is incredible. Buyi various dealerships throughout Northern California. The process at SF Toyota and service you get from the friendly staff here is incredible. Buying or leasing a vehicle can be stressful and daunting. The people at SF Toyota make it as pleasant an experience you can have despite the fact that it's a massive purchase. I'd recommend this dealership to anyone interested in looking at a Toyota, even if you're not from the area. The pricing is fair, honest, and competitive. Buying or leasing from here is win-win for the buyer and the dealership. My sales rep: Tani Trivisat My Finance rep: Donald Hong More

My experience with San Francisco Toyota was wonderful. They provided me with a high level of personal attention and I could tell they really wanted me to have the right car and not just make a sale. They provided me with a high level of personal attention and I could tell they really wanted me to have the right car and not just make a sale. More