San Francisco Honda - Service Center

Great service as always. I was greeted within minutes of driving up, Eric Tom was very knowledgeable and addressed all of the maintenance issues I had came in with. He also k I was greeted within minutes of driving up, Eric Tom was very knowledgeable and addressed all of the maintenance issues I had came in with. He also knew of the recall for our van and took care of it for us. Good communications throughout and our van was done when he promised. More

My appointment was for a recall for greasing the gearbox. The work was done in a few hours and I was given a lift back home and back to pick up my car at the shop. Great service! The work was done in a few hours and I was given a lift back home and back to pick up my car at the shop. Great service! More

They are always very helpful, easy to get an appointment and staff is very responsive. and staff is very responsive. More

Very friendly, easy to work with. Kept me informed with progress during the purchasing process. Kept me informed with progress during the purchasing process. More

I scheduled an A16 maintenance appointment for 8:00 a. m. on Jan 31. I arrived about 10 minutes early and was advised that my car would be ready by 1:00 p.m. because there was something like 13 cars ahead m. on Jan 31. I arrived about 10 minutes early and was advised that my car would be ready by 1:00 p.m. because there was something like 13 cars ahead of me... even though i had an appointment. I decided I didn't want to wait, so I took an Uber home. My car ended up being ready at 10:10. I can wait around for two hours, but not five. I understand part of the service was to check my battery, which is in the trunk. i don't have a lot of things in my trunk, but very little care was given to putting anything back the way it was. Overall, from my smile-less experience with my advisor to my smile-less experience with the young man who fetched my car, I don't think I'll be back. I'll go back to Marin Acura, even though it's a lot farther away. They're a lot more efficient and friendly. More

This dealership is walking distance from my residence which makes it easy when it comes to servicing my car. which makes it easy when it comes to servicing my car. More

Great service. All work was completed on time and correct. I would recommend everyone to bring their car there. All work was completed on time and correct. I would recommend everyone to bring their car there. More

Excellence customer service. Our service advisor was Brian. Need to work on their speed for oil change, shoulder taken over an hour. Reasonable time is about 30-45 minutes. Our service advisor was Brian. Need to work on their speed for oil change, shoulder taken over an hour. Reasonable time is about 30-45 minutes. More

The SFHonda maintenance service center were friendly and professional. They communicated every step of the process and notified me right away when the car was ready for pick up. professional. They communicated every step of the process and notified me right away when the car was ready for pick up. More

Arrived for my appointment early. Nobody in sight to assist with my first time being there. Waited thirty minutes before receiving any attention from a service advisor. Was texted wit Nobody in sight to assist with my first time being there. Waited thirty minutes before receiving any attention from a service advisor. Was texted with a number to reach out for updates. I checked the status and got no response back. Will not be returning to this dealer in the future. More