San Francisco Honda - Service Center

Eric Tom, was very helpful in getting the work done. Also, in a timely manner. Also, in a timely manner. More

I am happy with the service perform on my car. My car has parts on it replace do wear and tear and got a maintenance check. My car has parts on it replace do wear and tear and got a maintenance check. More

Long wait even with appointment and on paper say I dont have appointment and car just sitting there. have appointment and car just sitting there. More

Work completed in a timely manner. Advisor was knowledgeable about various services available. He explained what would be completed during service. At pick up he clearly detailed what Advisor was knowledgeable about various services available. He explained what would be completed during service. At pick up he clearly detailed what was completed and what would be needed by the next service. More

Efficient, knowledgeable, good explanations, looked for best deal for me. Five more words are needed? best deal for me. Five more words are needed? More

Easy to arrange work, great system and parking, work done on time, staff personable and prompt on time, staff personable and prompt More

Prompt service, good explanations, comfortable waiting room. Overall, this was a good experience for me. room. Overall, this was a good experience for me. More

The customer service was so good and fast. They were so nice and friendly thank you They were so nice and friendly thank you More

Quality and fast service. Friendly advisor. Making appointment was easy and able to schedule in few days. Friendly advisor. Making appointment was easy and able to schedule in few days. More

There were two "phases" of interaction and I need to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was told they didn't have the parts, so I was to "check back." The one star that is missing is for them not saying "we'll call you when we have the parts." Maybe I should have only removed 1/3 of a star because 9th Ave Honda have been great for YEARS. I work 15 hour days and am interrupted about every 10 minutes. How often would I have had to make a point of calling in order to find out that they still didn't have the parts? One day, I was in the neighborhood and stopped in and asked whether they had the parts and, as it turned out, THEY DID! I got an appointment for the very next day and all went smoothly - as it has every time before (through at least three previous Hondas - probably four, but I'm not really sure). More