Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
San Francisco Honda - Service Center
San Francisco, CA
182 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
182 Reviews of San Francisco Honda - Service Center
Sort by
Verified Customer
May 14, 2021
San Francisco Honda service has evaporated. I received an estimate for a windshield replacement over a week ago and can't get a call or email returned to get it ordered or installed. The new phone gatekeeper estimate for a windshield replacement over a week ago and can't get a call or email returned to get it ordered or installed. The new phone gatekeepers have no idea what's going on or even that the shop was closed Wednesday. The service department changed locations without notification to customers. There's absolutely no way to contact the service department. Used to be a superior outfit. What a shame. More
by chris
Employees Worked With
Greg, Rey
March 14, 2019
Where is the service department So the San Francisco honda dealership changed locations, but didn't post anything about the service department being on the other side of the city. I So the San Francisco honda dealership changed locations, but didn't post anything about the service department being on the other side of the city. I did not even receive an email. And when I called the new location, i was transferred to the service department, and they told me to bring my car in. So naturally, I assumed it would be at the same location as the phone number that I called. C'mon Honda. Get your xxxx together!! More
by Unhappy Camper
Employees Worked With
Over the phone
February 28, 2017
bad service took too long more than promised time 😡 2nd time this happens, takes way too long and I had an appointment. And no car wash 😡😡 i really used to like their service Not anymore 😡 2nd time this happens, takes way too long and I had an appointment. And no car wash 😡😡 i really used to like their service Not anymore 😡 More
by Fuentes415
Employees Worked With
Aaron Wong
April 18, 2016
Professional I received excellent professional service and consideration by the staff. I've had service done at this location since I bought the car in 1999 and i I received excellent professional service and consideration by the staff. I've had service done at this location since I bought the car in 1999 and it is still functioning extremely well. Thanks to all. More
by HFCM
Employees Worked With
Bobby Santos
April 16, 2016
My recent Honda maintenance service. I am pretty satisfied with the Honda maintenance services provided for me. I was able to get my car back earlier then I had expected (an hour and ha I am pretty satisfied with the Honda maintenance services provided for me. I was able to get my car back earlier then I had expected (an hour and half earlier). More
by Principale
Employees Worked With
Chris Tormey
April 13, 2016
Burnt out Tail light and questions on recalls I needed a burnt out tail light replaced and had questions about a recall notice I received. I scheduled an appointment online quickly and easily for I needed a burnt out tail light replaced and had questions about a recall notice I received. I scheduled an appointment online quickly and easily for exactly the time that worked for me, and it was confirmed right away. When I arrived there was a huge line, but everyone kept me posted on how long it would take. Bobby handled my account and explained everything and looked up all the recall information for me. He was very friendly and personable. Called me to update me when he said he would, and had my car ready on time. Service here was great and convenient, as usual. More
by AJPSF
Employees Worked With
Bobby Santos
