San Francisco Honda - Service Center

Long wait time, even with appointment. I asked to check tire because it’s been low pressure everyday even when I put air. They just rotated it and didn’t even check. My tire had a nail in I asked to check tire because it’s been low pressure everyday even when I put air. They just rotated it and didn’t even check. My tire had a nail in it, I had to take it to a different shop to looked at and replace it. More

They are good, keep they promise, clean place, they explained what are needed to my car explained what are needed to my car More

Great Customer Service and Relaxing lounge area also time of service, ok wait Thank You of service, ok wait Thank You More

They really have a good service, friendly and helpful. I will come back next time. Thank you! I will come back next time. Thank you! More

After dealing with SF Honda personnel who kept telling me to check back periodically for the recalled gas pumps, I finally was lucky enough to contact Sabrina, who was excellent in keeping me apprised with u to check back periodically for the recalled gas pumps, I finally was lucky enough to contact Sabrina, who was excellent in keeping me apprised with updates and finally scheduled my appointment even though a fellow receptionist had told me that morning that they did not have the part and I would have to check back! Sabrina even followed up afterwards to make sure I received the service. The service was courteous & efficient. More

Geoffrey was very helpful and friendly He explained things well. Although my service was very complicated, it was ready an hour before the estimated time. My car was ready to go as soon as I signed and things well. Although my service was very complicated, it was ready an hour before the estimated time. My car was ready to go as soon as I signed and paid. More

Very responsive and professional service. The maintenance service on my vehicle was completed on time and the Honda representative did a great job explaining each maintenance line item that The maintenance service on my vehicle was completed on time and the Honda representative did a great job explaining each maintenance line item that was addressed. One area for improvement: please make sure the coffee machines work and are stocked with brew. Both machines, including the one in service area as well as the main lounge, did not work the entire morning and there was only tea available. Otherwise a nice experience. More

Great service as always! Service Advisor Jeffrey Kolsky was very helpful, personable, friendly, and explained exactly what service was performed on my car. He's an awesome em Service Advisor Jeffrey Kolsky was very helpful, personable, friendly, and explained exactly what service was performed on my car. He's an awesome employee, and I really enjoyed meeting him. More

The customer service agents are kind and efficient. The service can be slow and sometimes the communication regarding extra services that need attention are related late in the day which causes delays The service can be slow and sometimes the communication regarding extra services that need attention are related late in the day which causes delays or the need to bring your car in a different day. Also, the services sometimes lack finishing. My tire light was not reset. The oil light was not reset. Making me unsure if the service was provided or if it was a simple oversight. More

Yes I would recommend this service center, also Eric Tom was honest when told me the man working on my care broke a part and that they order it would call me when it came in. was honest when told me the man working on my care broke a part and that they order it would call me when it came in. More