San Francisco Honda - Service Center

I called to check availability for a basic service, and I was told I could bring my car right away. The service would only take up to 1-1/2 hours. I advised the staff that I would wait in the waiting room fo was told I could bring my car right away. The service would only take up to 1-1/2 hours. I advised the staff that I would wait in the waiting room for my car. However, the service took almost 4 hours as I was put on the lowest priority, without being told that until I started asking when my car would be ready. As a loyal Honda customer, I was very disappointed with the lack of honesty. More

William is always very helpful and kind. He saved me a lot of time after being to the store two times before this last visit. Love being helped by him. He saved me a lot of time after being to the store two times before this last visit. Love being helped by him. More

Very efficient car was taking at the time it was supposed to was finished at the time. I was told explain to me everything that needs to be explained perfectly. to was finished at the time. I was told explain to me everything that needs to be explained perfectly. More

Gary helped me find solutions for old problems with my vehicle - great service No price surge from tariffs yet! vehicle - great service No price surge from tariffs yet! More

My recent experience with San Francisco Honda's service department was excellent. I can not thank them enough. Especially Eric Tom. Eric was the person who first helped me when I brought my car in f department was excellent. I can not thank them enough. Especially Eric Tom. Eric was the person who first helped me when I brought my car in for service. He was also the person who continued to be in contact with me throughout the day, and made my entire experience very pleasant - even though no one expects. car repairs to actually be "pleasant", lol. They also finished the work several hours faster than I was expecting. Thank you so much, Honda Service Team. And special thanks to Eric. It turned out to be a very good day. More

I was very happy with the service recall done on my pilot the advisor gave me excellent service. the advisor gave me excellent service. More

I appreciated the clear explanation of the work to be done. The shop also was neat and orderly. done. The shop also was neat and orderly. More

Good communication - texts with updates. Professional and friendly. Clear about how important one repair is compared to the another: red- fix now, yellow- fix sooner than later, green - go Professional and friendly. Clear about how important one repair is compared to the another: red- fix now, yellow- fix sooner than later, green - good for now. More

Geoff and Tyrone take care of your needs in the best way possible. Thanks giys possible. Thanks giys More

Ty and Geoff at 9th Ave Honda ALWAYS provide amazing customer service and excellent repair work. Very informative and reliable, we’ve been taking the family cars here for nearly 20 years and have been s customer service and excellent repair work. Very informative and reliable, we’ve been taking the family cars here for nearly 20 years and have been satisfied each and every time! Thank you! More