San Francisco Honda - Service Center

Worst honda dealer service. I brought my 2024 odyssey for warrant work. They can’t diagnose what the problem of my car is. This is not the first time. I brought the car because I brought my 2024 odyssey for warrant work. They can’t diagnose what the problem of my car is. This is not the first time. I brought the car because I am having issue of the AC, there are times when idling the ac blows hot air, when driving ac blows cold air. I don’t know if they diagnose it throughly. Left the car overnight, they said everything looks good. Still having the same issue until now. ALSO THEY WILL RETURN YOUR CAR BACK DIRTY EXTERIOR!! GREASE EVERYWHERE ON LEFT SIDE OF THE CAR!! The 1st time i brought my car for warranty work was couple of months ago, there’s black liquid melting on the right side of the sliding door handle when the weather is hot. All they did was wipe it off. Still having that issue until now, I have to wipe off that melting sticky liquid off the door handle when the weather is hot. They never offer to open up the sliding door if where is the black liquid coming from. 2 services, 1 service rep assist, same guy who always say ‘I won’t charge you for this service, blah blah’! Of course you won’t, this is warranty work. This guy ryan always threaten you to charge you for the work depends on the diagnose. Just to let you know ryan this car comes with warranty when we bought it brand new!!!! There is a reason why warranty exist!! This car is brand new!! Bought it july 2024, only has 3k mileage now!! AND PLEASE DONT THREATEN THE CUSTOMER TO CHARGE THEM DEPENDS OF THE DIAGNOSE!! FIX THE CAR INSTEAD!! More

John was great at answering all my questions. Very helpful & friendly. Looking forward to the next time i come in. Everything was smooth and no hassles Very helpful & friendly. Looking forward to the next time i come in. Everything was smooth and no hassles More

My service person named Brian Wong is the best person you have working in there. I will give him a 5000%. He’s respectful very courtesy. The guy is great if you lose him, you’ll lose somebody very good. have working in there. I will give him a 5000%. He’s respectful very courtesy. The guy is great if you lose him, you’ll lose somebody very good. More

EMPLOYEES ARE FRIENDLY. Waiting area is clean ,WiFi available, enough beverage’s & small snacks are available while customers are waiting Restrooms are clean as well. Waiting area is clean ,WiFi available, enough beverage’s & small snacks are available while customers are waiting Restrooms are clean as well. More

I’ve been assisted by John and Brian, and received exceptional friendly, and efficient service exceptional friendly, and efficient service More

Great service, friendly and good job replacing a front seat sensor that had been recalled on my car! seat sensor that had been recalled on my car! More

Excellent service at the front desk and from people repairing cars inside the Honda service station. repairing cars inside the Honda service station. More

All staff members were courteous and efficient. I was given an accurate estimation of the time needed. I was given an accurate estimation of the time needed. More

Great service with great deals only with coupons. Yessica was great and honest which is rare when it comes to car services. Yessica was great and honest which is rare when it comes to car services. More

Appointment easy to get, on time sign in, ready in about 2 hours, Lyft ride provided to home while work was being done, everything good!!! 2 hours, Lyft ride provided to home while work was being done, everything good!!! More