San Francisco Honda
San Francisco, CA
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All went smoothly You all do a great job. Everyone I dealt with was great. I have nothing negative to say about your service center. Everything went smoothly You all do a great job. Everyone I dealt with was great. I have nothing negative to say about your service center. Everything went smoothly More
Very helpful The people at SF Honda were very knowledgeable, explained everything at my pace so I could understand everything about the car and how it worked. The people at SF Honda were very knowledgeable, explained everything at my pace so I could understand everything about the car and how it worked. More
Quality and quick service Good service that was done quickly. Rey was very friendly. He gave me the next required date for service. The car was washed but there was still wate Good service that was done quickly. Rey was very friendly. He gave me the next required date for service. The car was washed but there was still water all over the car. I plan to return. More
Friendly and Efficient Brought my 2007 Accord in for a recall part replacement. All staff involved were customer friendly, courteous, efficient and timely. Everyone were Brought my 2007 Accord in for a recall part replacement. All staff involved were customer friendly, courteous, efficient and timely. Everyone were great, from the phone call reservationist, the person calling to remind me of my appointment,, the person who wrote up the order upon arrival, the cashier person who made my local shuttle service and finalized my paperwork, the shuttle driver and the person who brought my car back to the lobby. Everything went better than clockwork since my service took less time than expected. Thanks for the attention and complimentary car wash making my car look clean in this drought environment. More
I thought they were heaven sent I got my 2008 Honda Civic LX from SF Honda on April of 2014. Sure they're very good at what they do, I was able to get the car even though my credit s I got my 2008 Honda Civic LX from SF Honda on April of 2014. Sure they're very good at what they do, I was able to get the car even though my credit score was very low, they found me Wells Dealer Services who gave me an APR of 10.99%. And the SF Honda Manager Mr. Mamedov gave me a morale boost by saying "come back to me after 6 months of good paying record, I'll help you refinance your car at a lower rate to lower your monthly payment". After they delivered my car that day, the car agent Mr. Jerry Melo, whom I asked for the car manual (book) and the spare key told me they're all in the globe box of the car, of course they should be there. But no they're not there, I called him and emailed him, finally he emailed back saying that my spare key "will be ready" in a few days and that I will receive my car manual in a couple of weeks by mail. Today, after one year and 9 months of good paying record, I only got my spare key. Six months to my car loan I emailed Mr. Mamedov and all he told me was to open an account with SF Fire Credit Union and after 30 days contact him again and will start refinancing with SF Credit. I never heard from him again. I never got my car manual. I'm still paying at 10.99%. I talked to SF Credit myself and they can only refinance my car if I paid off a large part of the loan because the loan is 100% over the current value of my car, same thing with Wells Fargo Dealer Services. Thanks Mr. Jay Mamedov and Mr. Jerry Melo for treating people in hardship who were just trying to make their lives better. However I still said yes, I'm recommending you, because after all this you got me a newer car and proved to myself that I can do better without more help from you. More
Pretty good service I like your service reps. They're courteous, prompt and take care of everything. The only down side is very simple services (i.e. oil change, lube, c I like your service reps. They're courteous, prompt and take care of everything. The only down side is very simple services (i.e. oil change, lube, change transmission fluid and differential fluids is very pricey as far as labor is concerned. More
routine maintenance We always take our Hondas in for service to SF Honda and have always been satisfied with their work and recommendations. They had the tires recommend We always take our Hondas in for service to SF Honda and have always been satisfied with their work and recommendations. They had the tires recommended by Consumer Reports and had recommended them before I brought out the magazine More
Excellent I took my car to have the oil filter and oil change. also, the service consultant told me the battery wasn't charging so I had that changed. I've bee I took my car to have the oil filter and oil change. also, the service consultant told me the battery wasn't charging so I had that changed. I've been taking my 1996 Honda Civic for years to the San Francisco Honda and they keep a very good maintenance record on what needs to be done. I like to thank the service maintenance crew and Bobby Santos service consultant for an excellent job. More
easy to work with, excellent viewing of cars, no pressure, I have been leasing honda civics for many years and it is always a pleasure to come in and start the process with very professional sales person (Jos I have been leasing honda civics for many years and it is always a pleasure to come in and start the process with very professional sales person (Jose Hangad), and on to complete the transaction with manager and others. It is both comfortable and never rushed and there is ample time to look at a wide selection and I recommend this to my friends as the way to go. More
First oil change Excellent!! Everyone was very friendly and professional and my lovely 2015 Honda Fit was well taken care of, including a car wash. I will absolutely g Excellent!! Everyone was very friendly and professional and my lovely 2015 Honda Fit was well taken care of, including a car wash. I will absolutely go back. Thank you Honda team! More