
San Francisco Honda
San Francisco, CA
Filter Reviews by Keyword
By Type
Showing 320 reviews
Great service as always. I was greeted within minutes of driving up, Eric Tom was very knowledgeable and addressed all of the maintenance issues I had came in with. He also k I was greeted within minutes of driving up, Eric Tom was very knowledgeable and addressed all of the maintenance issues I had came in with. He also knew of the recall for our van and took care of it for us. Good communications throughout and our van was done when he promised. More
Excellent Customer Service and attention to the customer was topnotch!!! I'm a very happy customer. Special thanks to Ghian for all the help and assistance and excellent customer relations. was topnotch!!! I'm a very happy customer. Special thanks to Ghian for all the help and assistance and excellent customer relations. More
My appointment was for a recall for greasing the gearbox. The work was done in a few hours and I was given a lift back home and back to pick up my car at the shop. Great service! The work was done in a few hours and I was given a lift back home and back to pick up my car at the shop. Great service! More
I scheduled an A16 maintenance appointment for 8:00 a. m. on Jan 31. I arrived about 10 minutes early and was advised that my car would be ready by 1:00 p.m. because there was something like 13 cars ahead m. on Jan 31. I arrived about 10 minutes early and was advised that my car would be ready by 1:00 p.m. because there was something like 13 cars ahead of me... even though i had an appointment. I decided I didn't want to wait, so I took an Uber home. My car ended up being ready at 10:10. I can wait around for two hours, but not five. I understand part of the service was to check my battery, which is in the trunk. i don't have a lot of things in my trunk, but very little care was given to putting anything back the way it was. Overall, from my smile-less experience with my advisor to my smile-less experience with the young man who fetched my car, I don't think I'll be back. I'll go back to Marin Acura, even though it's a lot farther away. They're a lot more efficient and friendly. More
Excellence customer service. Our service advisor was Brian. Need to work on their speed for oil change, shoulder taken over an hour. Reasonable time is about 30-45 minutes. Our service advisor was Brian. Need to work on their speed for oil change, shoulder taken over an hour. Reasonable time is about 30-45 minutes. More