San Francisco Honda

Everything was okay except that I wish it didn't take longer than 3.5 hours to diagnose the issue. I had to pay for Uber rides back home, to go pick up my daughter from school and back. longer than 3.5 hours to diagnose the issue. I had to pay for Uber rides back home, to go pick up my daughter from school and back. More

I had a really bad experience with this dealership. I strongly discourage anyone from going there. My experience was that the salesmen were pushy and dishonest. At one point while I was sitting with th I strongly discourage anyone from going there. My experience was that the salesmen were pushy and dishonest. At one point while I was sitting with the salesmen, the supervisor comes out and barks at him, "Are you here to sell cars or what?" It was very off-putting and made me uncomfortable throughout the whole process. I was quoted one price on the car and invoiced for another. No salesman ever showed me a full bill of sale, even though I directly and specifically asked for a summary of all relevant figures. Instead I was told I could look at them later, then finance basically rushed me through it. They also didn't respond to my request to negotiate the price on my trade in, even though I asked multiple times. If they didn't want to negotiate the price, that's fine, but they should have been explicit on that. Instead they started talking about down and monthly payments and pressuring me on what I could pay rather than being transparent on the rationale behind the pricing. I blame myself for letting myself get taken like this. But that doesn't excuse the way these dealers behaved. They made the whole experience stressful and frustrating. Go to Oakland or El Cerrito instead. More

I brought my car in because the car starts intermittently so I wanted to have the battery checked to see if it was the alternator or some other source that was draining the car. It's a brand new battery. The so I wanted to have the battery checked to see if it was the alternator or some other source that was draining the car. It's a brand new battery. The second reason I brought it in was to have the struts looked at. Buddy presented me with a list of fluids and other things that were $2500. Said he could not fall in attack to just look at the struts or just look at the battery. I think he was trying to save me $275 by having it done all at once. But at this point the $2500 was a profit. And since they wouldn't just look at the struts and my battery. There was no sense in me keeping my car there. I have been coming there for 20 years. I bought the car there. He also stated I needed a new set of tires. Set up you guys have I'm not the ones that I need. So essentially I got my car to have it looked at for two reasons, More