San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Very professional They waited on us in a very timely manner. Called us a soon as the job is done. Kept us informed when the next oil change was due. They waited on us in a very timely manner. Called us a soon as the job is done. Kept us informed when the next oil change was due. More
Charrise- Best Service Advisor If you ever need to get work done on your car, you should ask for Charrise! She is the Best!! She makes sure that your vehice is getting worked on & f If you ever need to get work done on your car, you should ask for Charrise! She is the Best!! She makes sure that your vehice is getting worked on & finished in a timely manner! Kuddos & Thanks for everyone at San Antonio Dodge Chrysler Jeep Ram! More
Great Experience! I purchased my Jeep at San Antonio Dodge and I had a rocky start with them but when I found my service advisor , Charisse Johns, she made everything b I purchased my Jeep at San Antonio Dodge and I had a rocky start with them but when I found my service advisor , Charisse Johns, she made everything better. It’s because of her, I continue to go to San Antonio Dodge and to be honest, their staff is respectful and do a good job. More
Great service I always trust the Dodge dealer with my service needs for my Challenger. We were simply coming in for an oil change and they let us know that we had a I always trust the Dodge dealer with my service needs for my Challenger. We were simply coming in for an oil change and they let us know that we had a major recall repair that should be taken care of. If it wasn’t done, the issue would likely destroy my dream car! They took care of everything, of course at no cost. I appreciate these guys looking out for us! Everything, including oil change was complete in the same day. More
Excellent service Went to have a realll service done. They went above and beyond to get things right.especially a service writer named Dale.good person and very punctua Went to have a realll service done. They went above and beyond to get things right.especially a service writer named Dale.good person and very punctual. More
Oil change was done fast and they offered a maintenance package that I can use at any Dodge dealership, that is convenient, didn't take to long and the people t was done fast and they offered a maintenance package that I can use at any Dodge dealership, that is convenient, didn't take to long and the people there were the best. My advisor was Dale Fischbach. Top notch! More
Great service Noe did a great job of keeping me informed as the repair work on the Ac was being completed. I appreciated his follow through and customer care. Noe did a great job of keeping me informed as the repair work on the Ac was being completed. I appreciated his follow through and customer care. More
Customer service refreshed If all customer service was given the way Tony performed this would be the best place ever. He definitely knows the value of customers. His tats were If all customer service was given the way Tony performed this would be the best place ever. He definitely knows the value of customers. His tats were pretty cool too. More
Good Service I don’t usually leave reviews but I did receive prompt service. I scheduled an appointment and was attended to promptly. They called me back within f I don’t usually leave reviews but I did receive prompt service. I scheduled an appointment and was attended to promptly. They called me back within four hours to advice on what needed to be done and my vehicle was ready early the next day, (7:30 am)! More
Service Dept Manager was great but Mechanic needs training Charisse was my Service Department manager and she was great. The mechanic......not so much. I don't know who the mechanic was that actually di Charisse was my Service Department manager and she was great. The mechanic......not so much. I don't know who the mechanic was that actually did the work but s/he needs training. After the initial warranty work to fix the shift mechanism, the mechanic overtightened and stripped the screws on the steering column shroud leaving the shroud unusable. Instead of telling me of their mistake and handling it on the spot, they allowed me to take the vehicle. When I discovered the mistake, I called Charisse who was great in getting it fixed but it cost me two additional trips into the dealership and lost time. More