San Antonio Dodge Chrysler Jeep Ram - Service Center

The sales department is and finance department fantastic. However, when it comes to the service advisor I had made this a horrible experience. The person never asked if I had a warranty, and fantastic. However, when it comes to the service advisor I had made this a horrible experience. The person never asked if I had a warranty, and I always had call about my own vehicle. I had to call every day. I only got two up dates and then I got nothing. More

I told them when I initially brought my vehicle in that I thought it was the transmission. After inspecting the vehicle they assured me that it wasn’t the transmission but a litany of other things that ended thought it was the transmission. After inspecting the vehicle they assured me that it wasn’t the transmission but a litany of other things that ended up costing me over $2300. After taking over a week to fix everything they called me back saying that it was the transmission & it would cost $6300 to fix. I couldn’t afford that so I picked the car up. A day later and the vehicle stopped working altogether (after it had been working for weeks with the issue I originally took it in for. And then, the AC stopped working. This is the second time I’ve taken in my vehicle to this location and after major work the AC stopped working the next day. There is something seriously wrong with this service department. I will NEVER take my vehicle back there, buy a vehicle from there, OR refer people there. More

Great customer support service from start to finish. A little disappointed of the $190.00 service fee without getting a major part replacement. But, it was mentioned by Victor; understood. little disappointed of the $190.00 service fee without getting a major part replacement. But, it was mentioned by Victor; understood. More

The service received was ver professional. Although the service took longer than projected I was appraised at all times of suggestions and time related to the service. service took longer than projected I was appraised at all times of suggestions and time related to the service. More

Mr. Tristan was very kind and took care of my Jeep. He made sure we were in and out with very fast and accurate time of service. made sure we were in and out with very fast and accurate time of service. More

The service dept was outstanding .my service manager kelp me up to date on my vehicle at all times, please thank her for a job well done. kelp me up to date on my vehicle at all times, please thank her for a job well done. More

Great service attendant and the wash was done very well. I was pleased and look forward to coming in again for my visit. Thank you I was pleased and look forward to coming in again for my visit. Thank you More

Efficient, the step by step process with text updates really helps you make clear decisions. Everyone is so very helpful answering all of my questions. really helps you make clear decisions. Everyone is so very helpful answering all of my questions. More

Fast and friendly! Allen was very helpful, and answered several questions I had that didn’t pertain to my visit. Make sure to ask for him! several questions I had that didn’t pertain to my visit. Make sure to ask for him! More