San Antonio Dodge Chrysler Jeep Ram - Service Center

Jeep oil change We were pleasantly surprised that they were able to get the service done so quickly without an appointment. I will be bringing my Ram 1500 in for serv We were pleasantly surprised that they were able to get the service done so quickly without an appointment. I will be bringing my Ram 1500 in for service there. More

Poor communication and poor technicians Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt with another advisor. After asking for a breakdown of charges there were parts recommended that don't exist on that rear axle as well as replacing both sides. Only right rear was leaking. Will not be be I ging my jeep back for any reason. More

Good service visit Service was done promptly and I was contacted when it was complete. I think all areas where taken care overall a guality service visit. I was very sat Service was done promptly and I was contacted when it was complete. I think all areas where taken care overall a guality service visit. I was very satisfied More

Thank Antonio Antonio the service representative did an outstanding job, very professional, and hicourteous. Explained the work that was going to be required to f Antonio the service representative did an outstanding job, very professional, and hicourteous. Explained the work that was going to be required to fix the issue we were having with our vehicle. The problem was fixed. More

Great Service Great overall service but service area was very crowed with vehicles. Employees were great and friendly. I will continue to use this dealership to Great overall service but service area was very crowed with vehicles. Employees were great and friendly. I will continue to use this dealership to service my 2008 Ram 1500. More

Courteous service We took our truck for an oil change while on vacation. The service rep was very courteous and also arranged to perform two outstanding recalls while t We took our truck for an oil change while on vacation. The service rep was very courteous and also arranged to perform two outstanding recalls while the truck was in the shop. We had to wait for two hours but that was probably due to the recall service More

Scheduled service and more done well Brought in my Ram 3500 for scheduled service and recall after 4 month Alaska road Trip. Was met by service mgr right away and expressed my additional Brought in my Ram 3500 for scheduled service and recall after 4 month Alaska road Trip. Was met by service mgr right away and expressed my additional concerns after long arduous road trip. We reviewed all items before i left my truck in their competent hands. Recieved a call later re “go over” and some additional items requiring attemtion needed my approval. Estimate was given and truck returned the next day as promised withinn estimate. All on all very happy. More

Awesome Service Needed service on our Jeep on short notice and Antonio was excellent. Took care of us and ensured all was done right. Military friendly and apprec Needed service on our Jeep on short notice and Antonio was excellent. Took care of us and ensured all was done right. Military friendly and appreciate all you did to help us. More

Water leak The service department did a phenomenal job with my truck. Rachel kept me up to speed with my progress. Very professional, highly recommend there se The service department did a phenomenal job with my truck. Rachel kept me up to speed with my progress. Very professional, highly recommend there services! More

Recall Was having issues with my front parking sensor as well as my back up camera. They called me an told me there was a recall on my truck so when I broug Was having issues with my front parking sensor as well as my back up camera. They called me an told me there was a recall on my truck so when I brought it in i brought these issues up to them. This was the third time I’ve brought it in with this problem in the eight months I’ve had this vehicle. It’s a 2014 Dodge Ram with 68k when I baught it.They told me they could not find the issue that was causing the problems. So every time it rains I have to turn off my parking sensors because they just go off by themselves. And my back up camera just goes out from time to time for no reason. It will freeze an not show me what’s behind me. Mind you I have the Gold extended warranty. Which covers everything minus regular ware an tear/ maintenance. Glad I’m paying all of this money for a vehicle that is already messing up. They don’t care about their customers an just want to sell you anything they can. I would never recommend them to anyone . Even when I first bought this truck no one told me about a huge dent in the rear bumper. Where the dent is you can only see it when your are about 10ft away. I didn’t see it until was already home an when I called them about it the person who sold me the truck swore up an down he didn’t know anything about it an he would do his best to get me another bumper. After about two months I have gave up because they just kept beating around the bush about it. I wish I would have never bought anything from this place! More