San Antonio Dodge Chrysler Jeep Ram - Service Center

Engine light issue I was very happy with the customer service and maintenance department. The service manager (Noe Herrera) knew exactly what issue I was having with my I was very happy with the customer service and maintenance department. The service manager (Noe Herrera) knew exactly what issue I was having with my vehicle as soon as I walked in and explained the issue. He gave me a time to call back during their busy schedule and get in worked on within a couple days. Vehicle runs great and problem solved. More

Happy Customer I was so pleased with the service. Charisse went above and beyond for me while my vehicle was being worked on (this wasn’t the first time..she’s helpe I was so pleased with the service. Charisse went above and beyond for me while my vehicle was being worked on (this wasn’t the first time..she’s helped me prior to this visit also) . She was able to get my vehicle in and out in a day and a half! More

Service/rebates Truck had 3 rebates, decided o man this dealership bc it’s the closest to our house and we had A great experience for a first time visitor. Truck had 3 rebates, decided o man this dealership bc it’s the closest to our house and we had A great experience for a first time visitor. More

Transmission Service San Antonio DCJR service identified problem and corrected the same. Also corrected an oil leak I didn't know I had. Warranty work was also accomplishe San Antonio DCJR service identified problem and corrected the same. Also corrected an oil leak I didn't know I had. Warranty work was also accomplished in a timely manner. More

Horrible place to bring your vehicle to. This place is a joke! The receptionist that answer the phones are idiots that act like they can't even do a simple job like page or transfer calls. Yo This place is a joke! The receptionist that answer the phones are idiots that act like they can't even do a simple job like page or transfer calls. You can NEVER get ahold of anyone in the service shop for questions regarding your vehicle that's in there. The so called mechanics that work there must all be fresh out of school or was hired because they knew someone there. I have had many issues with this place everytime I take my truck here. Bring it in for a simple oil change they want to inspect your whole vehicle before they do a oil change. That's a waste of my time because now a oil change takes a hour and a half. They should only inspect your vehicle if it's requested. Then if you have a warranty they will always tell you that you need something replaced even if you don't. Then if you take it in to be worked on they say they replaced parts and charge you just to find out once you get home the part was never changed and the old dirty part is still on the vehicle. This place sucks and not to mention the service managers that sit in their office and do nothing. You can't even get ahold of them for anything also. More

Recall services People could smile a little and an update on progress goes a long way. Took a bit longer than expected, decor is a bit lacking. People could smile a little and an update on progress goes a long way. Took a bit longer than expected, decor is a bit lacking. More

Warranty Work for interior trim My experience with this place has been good and it has gotten better since the purchase of my vehicle. The Service Department has increased it its "fl My experience with this place has been good and it has gotten better since the purchase of my vehicle. The Service Department has increased it its "flow" and seems to work smoother each time I have come in.The Service Manager Ernest Garcia was awesome. I scheduled my appointment to have the issue with the interior front passenger door. Everything went smoothly. They had to order a replacement door panel. He kept me informed of the process while my vehicle was there. I will return to have it installed when it gets in. Entire Staff was wonderful. 5 Stars! More

I had a major brake problem. They fixed it in 2 days. I had a major brake problem. Antonio took my truck in and was fixed within two days. Excellent service. All personnel within the dealership were profe I had a major brake problem. Antonio took my truck in and was fixed within two days. Excellent service. All personnel within the dealership were professional. More

Great service! I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and mak I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and makes sure my concerns are taken care of and my Jeep needs are met. The service is also awesome and so are the people. Everyone is very courteous. Awesome service! More

Transmission issues Great Costomer service. I would definitely recommend this place to anyone that has to get there vehicle repaired. The service was quick and the price Great Costomer service. I would definitely recommend this place to anyone that has to get there vehicle repaired. The service was quick and the price was fair. More