San Antonio Dodge Chrysler Jeep Ram - Service Center

My visit for service was an excellent experience. I am satisfied with the service/work that was performed. All phases of of my visit was handled with dignity great care. I will return for continued se I am satisfied with the service/work that was performed. All phases of of my visit was handled with dignity great care. I will return for continued service on my vehicle. Thank you. Carl Johnson More

Very good Service was in less time than quoted. Price was good. And the service person who helped me was very kind and curious. Thanks you very much. Service was in less time than quoted. Price was good. And the service person who helped me was very kind and curious. Thanks you very much. More

It was ok Take care your customers first...managers can wait. Also my keys were lost had to make additional trip. Other customers complaining out loud...manager Take care your customers first...managers can wait. Also my keys were lost had to make additional trip. Other customers complaining out loud...manager should have stepped in More

Scheduled Oil Change Gary my service Manager was Excellent he was very knowledgeable and answered all of the questions I ask him and acted in a very professional manner. Gary my service Manager was Excellent he was very knowledgeable and answered all of the questions I ask him and acted in a very professional manner. More

Horrible Service I work in the service industry. This by far has been the worst service experience I have encountered in years. The service associates, seemed extremel I work in the service industry. This by far has been the worst service experience I have encountered in years. The service associates, seemed extremely uninterested in providing even the most menial of service standards. Just the basic interactions were poor. No handshakes. No customer appreciation. Barely even made eye contact. And as previously stated, seemed very unconcerned about resolving the issue with my vehicle. Over the phone I had to make 7 calls to attempt to check on the status of my vehicle. Call 7 resulted finally in the answer of “not sure when it will be ready” then was transferred to yet ANOTHER voicemail when inquiring about a loaner vehicle. Once I did receive my vehicle back the issue was not resolved and I told them what they had done was not going to resolve the issue. The service gentlemen just said “ I don’t know” and walked away. Therefore I had to once again return the vehicle for the repai I knew was not fixed. This honestly has been the worst service I have ever received. I am now about to purchase a vehicle for my wife and this dealership would be the absolute LAST on my list. I will say this, my salesman was absolutely amazing. A gentlemen by the name of Cliff. He was the one highlight in what ultimately has been an awful car buying experience. More

Great Job Gary Gary did a great job taking my vehicle in and scheduling the required service. He kept my the repairs on time and delivered it on time as promised. Gary did a great job taking my vehicle in and scheduling the required service. He kept my the repairs on time and delivered it on time as promised. I even took a couple of his recommendations. Great Job Gary. More

I will come back again Ashley helped me through the process. She was professional and communicative . My car had an issue with the AC and they were able to pin point the iss Ashley helped me through the process. She was professional and communicative . My car had an issue with the AC and they were able to pin point the issue in a day. Whereas in other places told me that I needed to wait weeks in order to find the issue . Now I know where to take my car for any future fixes. Thank you Ashley and all the staff that work there ! More

Had a great experience and Jourdan made it happen. I would recommend this dealership to everyone. They always make its pleasure to visit them for my vehicle’ needs. Be it for maintaining my vehicle o I would recommend this dealership to everyone. They always make its pleasure to visit them for my vehicle’ needs. Be it for maintaining my vehicle or buying a vehicle, I will continue to visit this dealership in the future. More

Excellent Always Excellent Customer Service. Gary was an awesome person taking care of the service. I definitely come back again for my oil change. And other th Always Excellent Customer Service. Gary was an awesome person taking care of the service. I definitely come back again for my oil change. And other things my car needs, that actually he let me know about and i appreciated that. More

Had to return after a botched oil change Had an oil change on Monday came home leaking oil on my garage floor had to go back.Jonathan was great. The problem is the talent level of the people Had an oil change on Monday came home leaking oil on my garage floor had to go back.Jonathan was great. The problem is the talent level of the people doing oil changes I was told by the manager there were two other problems of the same nature that day. Not a good advertisement for your service department. More