San Antonio Dodge Chrysler Jeep Ram - Service Center

Recall inspection and oil change Explained reason appointment took longer then expected. Stared that due to contract certain maintenance services were required. Ernesto was pleasant a Explained reason appointment took longer then expected. Stared that due to contract certain maintenance services were required. Ernesto was pleasant and informative. He was busy More

Great maintenance received. Everyone was very courteous, which is the reason I keep coming back instead going to the dealership I purchased it from. Maintenance work has always Everyone was very courteous, which is the reason I keep coming back instead going to the dealership I purchased it from. Maintenance work has always been trouble free. More

great service with a smile I always get great service and a smile here. The people are prompt and on time to help me. The know all about my car and this place is quick and easy. I always get great service and a smile here. The people are prompt and on time to help me. The know all about my car and this place is quick and easy. More

Bad customer service I scheduled my oil change, tire rotation, repair of rear backup camera, and having two factory recalls addressed 3 weeks from my appointment. When I m I scheduled my oil change, tire rotation, repair of rear backup camera, and having two factory recalls addressed 3 weeks from my appointment. When I made the appointment I was assured by the service rep all of the work would get done. The shop contacted me about 3 hours after I dropped the truck off and said it was ready. When I got there the service rep (Paul) said they were too busy to address the recalls and I would have to re-schedule to get them done. The tires were rotated on my dialysis with the ugly dirty rim outside on all four wheels. They should have called me and asked if I wanted the tires changed to the shiny scratch free wheels that were originally on the outside. The attitude of he service rep was HORRIBLE and he needs to learn what customer service means. I will never go back to this dealership again. You’ve been warned. More

Good service but a little more expensive than expected. I brought my 09 Dodge Ram 2500 CTD in for a rear pinion seal leak. They got me in the next day after I called which was unexpected. Did the repair and I brought my 09 Dodge Ram 2500 CTD in for a rear pinion seal leak. They got me in the next day after I called which was unexpected. Did the repair and 1 recall issue in about 4 hours. Cost was a little more than I expected but not too out of line. More

HONEST AND FAST!!!! THANK YOU ASHLEY (service mngr) Ashley from Service is AWESOMMMEEE!!! I needed my car fast from a recall. Ashley was patient open and honest. Boom!! She handled it better then any Ashley from Service is AWESOMMMEEE!!! I needed my car fast from a recall. Ashley was patient open and honest. Boom!! She handled it better then any one else in my life!! I'm 50. This dealer and its mechanics are awesome and are honest and my car came back purring!!! Seriously. Ashley. My family thanks you for being honest and helping my car to come back perfect!!! You saved us!! Thank you for helping us! More

Got to go to this dealership Rachel and James (Service Manager) was awesome. They work with me and provided the best service one could ask for. If you perhaps, get these guys wh Rachel and James (Service Manager) was awesome. They work with me and provided the best service one could ask for. If you perhaps, get these guys when you request service, be advise that you are in for a treat. “Best service ever.” More

Service checkup I was taken in and serviced within a reasonable time. I was notified of service needed and offered the option to have service done now or at a differ I was taken in and serviced within a reasonable time. I was notified of service needed and offered the option to have service done now or at a different time. Courtesy and politeness were given. I was pleased with the service. More

Horrible customer service I took a 2019 Jeep for a standard oil change, and I waited 45 minutes just for someone to assist me. Then I waited 2 hours and 30 minutes for the oil I took a 2019 Jeep for a standard oil change, and I waited 45 minutes just for someone to assist me. Then I waited 2 hours and 30 minutes for the oil change. After the oil change was completed they just handed me the key and said you’re vehicle is the on the lot. No explanation where my vehicle was located. Incentive I found my vehicle they had the service plaque on it. Also the previous time I brought the car in. They lost my keys and I had to wait close to 3 hours until they found it. More

💯 he’ll fuel to Traveler’s We had a problem with our RM 2500 while traveling with our travel trailer. They took us that day, even tho they were very busy. On our way in a few We had a problem with our RM 2500 while traveling with our travel trailer. They took us that day, even tho they were very busy. On our way in a few hours. The problem reoccurred again next day. Called and told us to bring back. Found a campground near by we could park camper at. Brought truck to use a few hours later. 500 miles later still going west. Thanks to James and Ashley. Revoked this dealership to anyone?? Thanks to all. More