San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Fast and friendly service. Took care of my recalls quickly. However, they will try to sell you a car. Never hurts to try. Good stuff quickly. However, they will try to sell you a car. Never hurts to try. Good stuff More
Great customer service I recently had my car in to be fixed. The service advisor Dale was very helpful and easy to talk to I know nothing about cars and he explained a fe I recently had my car in to be fixed. The service advisor Dale was very helpful and easy to talk to I know nothing about cars and he explained a few things to me that I was confused about. They fixed the problem and I will definitely be going back. Thanks for your help ! More
Sloppy Joe Mechanic He never add antifreeze and lift the hoses loose and the engine oil and anti-freeze all over. The engine And the door there’s one screw missing T He never add antifreeze and lift the hoses loose and the engine oil and anti-freeze all over. The engine And the door there’s one screw missing The mechanic work sloppy Joe I can send you a photo pictures you see what’s going on More
Recall on air bags Just a few comments in general. Dale was friendly and greeted me with a solid handshake and smile Going back to general comments the two service Bay Just a few comments in general. Dale was friendly and greeted me with a solid handshake and smile Going back to general comments the two service Bay is a bit congested when two pickups try to squeeze into both lanes side by side. Really have to pay close attention When I came back I believe the service Mgr Dirk asked me who I was looking I told him Dale and he went out to the shop found him and sent him my way. Overall the customer experience was very good. More
Dale F. was great! I needed a wheel bearing replaced and some other routine maintenance items. Dale Fischbach recommended a couple of options that helped me save money o I needed a wheel bearing replaced and some other routine maintenance items. Dale Fischbach recommended a couple of options that helped me save money on that visit, and on my next two oil changes also. Chris Duarte was my mechanic and he did an outstanding job as well. I highly recommend going to visit Dale with whatever vehicle you have, and wherever you are, I brought my Hyundai Genesis from near Houston and will do so again because of the care and quality of service received. More
Excellent service, attention to detail and person. My experience with Dale Fischbach is bar none the best customer service I have seen so far. Not only does he go out of his way to get you the best ser My experience with Dale Fischbach is bar none the best customer service I have seen so far. Not only does he go out of his way to get you the best service at the best price but He stands by his word. I don't have to worry about someone taking advantage of my lack of car knowledge. He does the best service that is needed and recommended. His advice is very helpful. I would recommend him for anyone going to this dealership for the first time. He will take care of you and he is a joy to converse with. Thank you Dale, and thank you San antonio Dodge! More
had a tailgate recall on my dodge ram P/u truck had a tailgate recall on my 2014 dodge P/U truck. and a gentleman name Peter Reyes waited on me and was very prompt when the truck was finish he expl had a tailgate recall on my 2014 dodge P/U truck. and a gentleman name Peter Reyes waited on me and was very prompt when the truck was finish he explained everything that was done and very patient and professional. I was very happy and overwhelmed by his kindness and generosity. Great job Peter, I'm completely satisfied, and Peter is definitely a "10" in my book. More
Great Peter was awesome! At first i was a little frustrated with all the back and forth on my appointment and having the part in, but Peter was awesome and Peter was awesome! At first i was a little frustrated with all the back and forth on my appointment and having the part in, but Peter was awesome and very informative. He would be the person I wouldn't mind going back to for future appointments! More
Service Above & Beyond the Expected Dirk is currently deeply involved in revamping the service department to better serve customers. However, he took time out of his busy schedule to ans Dirk is currently deeply involved in revamping the service department to better serve customers. However, he took time out of his busy schedule to answer my questions & explain to me the company policies. He also found a way to quickly solve my problem with a malfunctioning keyfob, which saved me several days of waiting & bought me a little more use of my key. By the time my keyfob needs to be reprogrammed, the service department will be running more smoothly & a a shorter wait time for customers, so I will be happy to have a permanent solution completed then. Dirk's attitude of listening to my needs as a customer & solving my problem as quickly as possible will have me returning to this dealer for service on my Jeep. More
SA Dodge Rocks! Justin did a great job! Came in for an oil change and air filters...had me in and out quickly thru the ExpressLane and back on the road. Thanks! Justin did a great job! Came in for an oil change and air filters...had me in and out quickly thru the ExpressLane and back on the road. Thanks! More