San Antonio Dodge Chrysler Jeep Ram - Service Center

The young lady (Maria), was very nice and helpful. My car was finished in a very timely manner and she made sure I was comfortable. was finished in a very timely manner and she made sure I was comfortable. More

David in service was awesome, he explained everything about what they were doing and looking at. He answered all my questions, great service team a plus about what they were doing and looking at. He answered all my questions, great service team a plus More

Great service and great staff! Ashley was my service provider and she was outstanding!! Top notch from top to bottom and I would definitely come back again! provider and she was outstanding!! Top notch from top to bottom and I would definitely come back again! More

Strike 2 First strike was when I scheduled to have a recall done on my truck. They said they needed 4 hours. They had the truck for 5 hours and never touched i First strike was when I scheduled to have a recall done on my truck. They said they needed 4 hours. They had the truck for 5 hours and never touched it. When I called to see if it was ready, it took 3 calls to get a response and they told me the guy that was supposed to work on it was off that day. I picked up my truck and took it home. The manager reached out to me and said he wanted to make it right. So I reluctantly took it back there months later. They had it all day again but told me in the first 5 min that I was there that the 'tow in' on the front was off and it needed a Front end alignment. The sales rep quoted me $99. So I told her to go ahead. I got the truck back and they charged me $129 and of course the rep was gone for the day. Now I drive the truck and there is so much play in the steering that it doesn't feel safe when I am pulling my 24ft horse trailer. They screwed it up and loosened the steering so the truck constantly drifts. Now I have to take it somewhere to get it fixed. It sure won't be this dealership. I'm done. More

Brought my car in needing a crankshaft sensor replacement. They couldn't give me an estimated fix time. Called a few days later and spoke to kevin who seemed to be annoyed that I wanted to know replacement. They couldn't give me an estimated fix time. Called a few days later and spoke to kevin who seemed to be annoyed that I wanted to know when my car would be fixed. And he didn't know. So 5 days from drop off I call and wanting to know if my car is ready or if I need to get a rental. Kevin says it would be a good idea to get a rental. $200 dollars later same day kevin calls and says our car is ready.... I also feel ripped off. I couldn't find any place online that estimated a crankshaft sensor replacement over $300. Our bill was $630.00 wow. I dont recommend this place at all. Drive the extra miles and go elsewhere. More

My experience is an improvement from my prior visits, so much so I stop bringing my Jeep here for repairs and had to find alternative service. The only reason I had my vehicle towed there was because I tho much so I stop bringing my Jeep here for repairs and had to find alternative service. The only reason I had my vehicle towed there was because I thought my problem may have been related to the recall work preformed. I am satisfied so far with the service I received, but I’m not convinced yet it’s okay to return. More

Dale from the service department was truly a hero! Got my car fixed and back to me the same day! Awesome experience! Cannot recommend them enough from the service department! car fixed and back to me the same day! Awesome experience! Cannot recommend them enough from the service department! More

Brought 2019 Jeep Cherokee Latitude in for hood service. At 65+mph the hood would rattle and move down. Would’ve rated 5 stars but it took almost two Full days for repair. Hood problem fixed. Service adviso At 65+mph the hood would rattle and move down. Would’ve rated 5 stars but it took almost two Full days for repair. Hood problem fixed. Service advisor Ashley Byerly was great. Thanks Ashley. Mike More

Fast, Efficient and very knowledgeable service advisors. Kevin was very kind and explained everything in detail that was needed for repairs and was able to get me into a rental vehicle. Kevin was very kind and explained everything in detail that was needed for repairs and was able to get me into a rental vehicle. More

Dale is always great with us! He always explains everything and my car is serviced in a reasonable time. I would definitely recommend this dealership! Service department is great! everything and my car is serviced in a reasonable time. I would definitely recommend this dealership! Service department is great! More