San Antonio Dodge Chrysler Jeep Ram - Service Center

The service technician, David, provided excellent customer service. He showed me how dark the brake fluid was and made a compelling recommendation for a brake flush. customer service. He showed me how dark the brake fluid was and made a compelling recommendation for a brake flush. More

Even though the service writer was new, the biggest issue I had was communication. Left my car there 8 days for valve cover gasket replacement, window motor repair, clock resetting, and state inspection. I I had was communication. Left my car there 8 days for valve cover gasket replacement, window motor repair, clock resetting, and state inspection. I didn’t even know if my car was being worked on by the 7th day. Texts and left phone messages with service writer that went unanswered for 12 hours+. Responses even then we’re riddled with “not sure” or “need to check on that.” The clock repairs weren’t even made and when I was told my vehicle was ready for pickup, I waited 45 minutes + because the had not even started the inspection process. I will not be bringing my vehicle back here. More

Wasn’t the best service I’ve received. When I dropped it vehicle I mentioned slow leak possibly transmission or power steering fluid. This issue wasn’t addressed at all in report. vehicle I mentioned slow leak possibly transmission or power steering fluid. This issue wasn’t addressed at all in report. More

The customer service qas awesome. Mr. Garcia explained everything to me several times until I understood. I thank him for the patience he showed with me. everything to me several times until I understood. I thank him for the patience he showed with me. More

I have nothing but good comments to say about the service rep,dealership and customer service on the phone. Everytime I call to make an appointment they answer within a couple of minutes or less and they are rep,dealership and customer service on the phone. Everytime I call to make an appointment they answer within a couple of minutes or less and they are easy to understand over the phone and are very helpful then when I go for my appointment I'm greeted with nothing but a friendly smile and professionalism. Great job! More

Quick and excellent service, had a little issue with the tire mounting but was quickly resolved and no additional issues. Service was fast and the techs were very informative and courteous. tire mounting but was quickly resolved and no additional issues. Service was fast and the techs were very informative and courteous. More

Fast, friendly, and reasonably priced service. They were able to work with my schedule and explain everything that was needed and why. I was also able to have a nice, friendly conversation about new vehicle able to work with my schedule and explain everything that was needed and why. I was also able to have a nice, friendly conversation about new vehicles. More

Anthony G. was an awesome rep to work with. The service was lengthy but he did a great job of keeping me informed and updated. was lengthy but he did a great job of keeping me informed and updated. More

Victor was very personable, explained everything to me and kept me informed. The work was done in the time frame promised and the waiting room was clean. and kept me informed. The work was done in the time frame promised and the waiting room was clean. More

Anthony was awesome! Informative and friendly! I appreciate the help from him to get my recall done on my car. Will definitely be coming back! appreciate the help from him to get my recall done on my car. Will definitely be coming back! More