San Antonio Dodge Chrysler Jeep Ram - Service Center

This was my first time I was in the dealership it was very good my Dodge Ram service was great the personel very professional I most definitely will be back very good my Dodge Ram service was great the personel very professional I most definitely will be back More

Dale at San Antonio Dodge Jeep gave excellent service to include keeping in contact with me while my Jeep was being serviced on what it needed. Great turn around time also. Picked up the Jeep by noon. 5 Sta include keeping in contact with me while my Jeep was being serviced on what it needed. Great turn around time also. Picked up the Jeep by noon. 5 Stars!!! More

A 10 outstanding job for the service department and Pedro Alvares and advice for future services thanks very much and have a nice day to. Alvares and advice for future services thanks very much and have a nice day to. More

Dale F. Service advisor. Awesome and excellent service. In and out within the hour. Also the mechanics did a great job. Problem solved. Thanks again In and out within the hour. Also the mechanics did a great job. Problem solved. Thanks again More

Poor Customer Service I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and fo I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and found out I'd have a two-hour wait to be seen. EVEN WITH AN APPOINTMENT!!!. I was told "lots of people made appointments today". What a waste of my time, such an inconvenience, and incompetence by the service dept making appointments. Never to go back. Update: 2/28/2020:" I sent the General Manager a letter (2/15/2020) of my experience and the transcript of the online chat from the advisors and how they did nothing, but pander me in chat. as of 2/28/2020, I have not received a reply back from the manager. Proof positive, this dealership really don't care about customer service.San Antonio Chrysler Dodge Jeep RAM More

Justin was very helpful in explaining everything to me. I really appreciated his interaction with me regarding my issues with my jeep. Thanks to justin. really appreciated his interaction with me regarding my issues with my jeep. Thanks to justin. More

Incompetent., Poor Service, Uncaring Management I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and fo I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and found out I'd have a two-hour wait to be seen. EVEN WITH AN APPOINTMENT!!!. I was told "lots of people made appointments today". What a waste of my time, such an inconvenience, and incompetence by the service dept making appointments. Never to go back. Update: 2/28/2020:" I sent the General Manager a letter (2/15/2020) of my experience and the transcript of the online chat from the advisors and how they did nothing, but pander me in chat. as of 2/28/2020, I have not received a reply back from the manager. Proof positive, this dealership really don't care about customer service. More

Hated my experience I drove my truck to dodge for a noise. When I got it back I had to have it towed from there I will never use that dodge dealership ever again noise. When I got it back I had to have it towed from there I will never use that dodge dealership ever again More

Kevin Caldwell did a great job at assisting me in service he made sure I was informed throughout the entire process. Thank you very much he made sure I was informed throughout the entire process. Thank you very much More

Service received was Top-notch best to date. Kevin was very professional, helpful and transparent with explaining any additional concerns/services available. Best experience we had from a dealership ever very professional, helpful and transparent with explaining any additional concerns/services available. Best experience we had from a dealership ever. More