San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
2003 Dodge Ram 1500 Recall I received a recall notice on a 2003 Ram 1500 I had purchased from a family member. Kevin Caldwell. in the Service Department took excellent care of m I received a recall notice on a 2003 Ram 1500 I had purchased from a family member. Kevin Caldwell. in the Service Department took excellent care of me! The recall issue was repaired at no cost to me, and he also helped me with quotes on repairs I know the pickup will need in the future. I have not been to a dealership for repairs in years, but I was very impressed with SADCJR, Kevin, and the efficiency and communication I received! I will most certainly be back for the other repairs. Many thanks to Kevin and the technicians at San Antonio Dodge Chrysler Jeep Ram! More
James always keeps on top of my service visits as if I were a VIP. He knows more than most when it comes to mechanics and is willing to share the knowledge. As long as he is there when my car is, I don't were a VIP. He knows more than most when it comes to mechanics and is willing to share the knowledge. As long as he is there when my car is, I don't have to worry about it getting messed up. More
James Hutcherson is an amazing service director at dodge, he has always went above and beyond to help me (ex. when another manager was out right ugly to me, he helped me). To the point I wanted to just get r he has always went above and beyond to help me (ex. when another manager was out right ugly to me, he helped me). To the point I wanted to just get rid of my van, but he saved me from feeling like that and gave me all the reassurance I needed, and stayed true to his word. Any problem ive ever had, I've always been able to contact him and have my van taken care of a.s.a p. You have a good asset to your company, the next vehicle i get will be from him :) More
James always goes above and beyond to take care of my family and I. Any car issues he takes his time to explain what's needed and why. Don't go to anyone else! family and I. Any car issues he takes his time to explain what's needed and why. Don't go to anyone else! More
There was a delay on my end due to manager approvals needed for funds. The dealership was very patient/understanding. They kept the van for several days while I received the necessary approvals. needed for funds. The dealership was very patient/understanding. They kept the van for several days while I received the necessary approvals. More
Dale is always friendly and professional every time we take our cars to get service, we’re always pleased with the service and his friendliness. Thank you Dale take our cars to get service, we’re always pleased with the service and his friendliness. Thank you Dale More
Clear communication of timelines, required fixes as well as quotes for suggested fixes. Maria was fabulous! She was timely with her communication, black and white, and very professional. as quotes for suggested fixes. Maria was fabulous! She was timely with her communication, black and white, and very professional. More
Went to the Service Department to get my vehicle serviced due to a recall. Maria was very nice and helpful even when they were very busy. Saturday they didn't have the part. She called me Tuesday and set me due to a recall. Maria was very nice and helpful even when they were very busy. Saturday they didn't have the part. She called me Tuesday and set me up for an appointment Thursday afternoon. I was in and out, service was quick and Maria did what she could to make sure that everything went smoothly. More
Service was fast and courteous. Price was fair and they don’t try to up sell you on other services. Overall experience was great. I’ll go back if needed. don’t try to up sell you on other services. Overall experience was great. I’ll go back if needed. More