San Antonio Dodge Chrysler Jeep Ram - Service Center

Charged me for work not performed and returned my truck with the exhaust heat shield parts missing. Returned truck with vacuum hose disconnected and denied responsibility. Wanted to charge me for evaluatio with the exhaust heat shield parts missing. Returned truck with vacuum hose disconnected and denied responsibility. Wanted to charge me for evaluation the day after I picked it up from having work done on it. Have not had one call from the management at the dealership asking me what happened, not a single call from anyone sharing my concerns. More

Awesome service. Mark was great. I will make this dealership my new place to get work done on my Chrysler 200. So glad to you all. dealership my new place to get work done on my Chrysler 200. So glad to you all. More

Mark always knows what I ask for! Great Salesman and great guy, very friendly and very knowledgeable about Jeeps and all other vehicles on lot! Marvin at Service Dept very courteous and respectful!!! great guy, very friendly and very knowledgeable about Jeeps and all other vehicles on lot! Marvin at Service Dept very courteous and respectful!!! More

When I came to the dealership the truck has mud on the outside, inside on the drivers side the mechanics did not put any thing on the floor mats. Mud was on the side steps, door sill and all over the floo outside, inside on the drivers side the mechanics did not put any thing on the floor mats. Mud was on the side steps, door sill and all over the floor mats. I had to find a dealership employee to get the truck cleaned, The usual low performance at this dealership More

Poor communication from Mark in the service dept. and I had to call to get a status on my car. The work took 4 days to complete because it was just sitting around waiting on decisions to be made which he d had to call to get a status on my car. The work took 4 days to complete because it was just sitting around waiting on decisions to be made which he didn't call about, AND he argued it was my fault for not giving him a deadline date. The job was not complex and should have taken 1 or 2 days, not 4 (plus weekend). Thankfully the mechanic did good work on the car, and the manager helped too. More

Nothing but great things to say about San Antonio Dodge Chrysler Jeep Ram!! Their service advisors kept me up to date on progress of my Jeep all along the way!! The video link they send you about any issue Chrysler Jeep Ram!! Their service advisors kept me up to date on progress of my Jeep all along the way!! The video link they send you about any issues and work to be performed is amazing! Great technicians that do a great job! More

Great service department. Got me in and out fast. Fast friendly service. I went in without an appointment on a Saturday amd they were able to help me out and get me back on the road again. Great people. friendly service. I went in without an appointment on a Saturday amd they were able to help me out and get me back on the road again. Great people. More

Thomas was very professional and provided us with a list of things that needed to be done to my Jeep including a recall that I didn’t even know great service all the way around. Thank You ! of things that needed to be done to my Jeep including a recall that I didn’t even know great service all the way around. Thank You ! More

I was told that I needed to replace the suspension compressor assembly even though I had just replaced the original with a dealer purchased mopar compressor. Long story short. I spent $500 on that and compressor assembly even though I had just replaced the original with a dealer purchased mopar compressor. Long story short. I spent $500 on that and was asked to spend another $1300 for this new assembly. It fixed the issue however rather than replace the part that needed to be replaced they made me replace the whole assembly. Then afterwards they called me asking me to return the compressor that I had purchased from another dealer because they needed a core. This was the worst dealer experience ever. More

Mark Carney is the best. He makes sure that everything is taken care of in a timely manner and follows up. Thank you so much! is taken care of in a timely manner and follows up. Thank you so much! More