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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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May 31, 2021

The workers at this dealership was moving like worker bees no one was standing around I was amazed at how busy they were if you really want to get the "Special Treatment" ask for Charisse hands down she More

by NIGELJOHNS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charrisse Johns
Jun 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad Charisse was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

May 29, 2021

Aubrey was professional and always kept in contact with us informing us of the issues found, what needed to be done. The service was also fast. More

by remo6106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
May 29, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

May 28, 2021

My vehicle was kept for almost 3 weeks and I was told because they were waiting on ONE part. Nor at any time was I offered a loaner More

by PURPLE0080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone
Jun 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that we failed here. Thank you for bringing it to our attention, and if you'd be willing to discuss this in more detail, please send me a message with your contact information so that I can reach out. We would love the opportunity to touch base with you and address your concerns. MoHernandez@sanantoniodcj.com General Manager

May 27, 2021

Audrey and Allen worked hard to make sure everything was taken care of in a timely manner. They also kept me updated the entire time. More

by ms.villani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey and Allen in the service department
May 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy Audrey and Allen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

May 27, 2021

I went to get an alignment after getting new tires.They said it would take about 30 minutes for the front end alignment and they were right on time More

by 1jroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think his name is Allan
May 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

May 27, 2021

Fantastic service by Randall. Good communication and prompt repair. The shop met all of our needs and went beyond our expectations to get our vehicle fixed and back on the road. More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
May 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your kind review, Chad! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

May 27, 2021

I will tell my family and friends how pleased and satisfied. From my call to schedule and appointment and throughout I was impressed. Audrey Bragg greeted me and helped me greatly. After mentioni More

by ECGARCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
May 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Audrey to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. We're always happy to help. charlescluck@sanantoniodcj.com Fix Ops Director

May 27, 2021

Very Professional and beyond outstanding service, I have two other dodge vehicles and will only come here for service !!!outstanding service/sales team !!!!!! Will return for ALL future services. More

by Sedric Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tristan (Serv. Adsr.)
May 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department, Sedric! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

May 26, 2021

Great customer service!! Anthony and Charisse was excellent and provided up to the hour information on the progress of my vehicle. My mechanic Andrew also did a fantastic job getting my jeep repaire More

by antonio.nichols2432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Charrisse Johns
May 26, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Antonio, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

May 25, 2021

Went in for an oil change and I asked about a part I waited almost 3 mths, for but they never called... apparently my service person was no longer there & my repair was forgotten and there was 1 part av More

by ELIZONDOJULIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raandall
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