San Antonio Dodge Chrysler Jeep Ram - Service Center

Horrible service. Horrible attitude. Left Google review Horrible service. Horrible attitude. Left Google review that was not pretty. Will never use your company again. Issues unsolved. Left with hole Horrible service. Horrible attitude. Left Google review that was not pretty. Will never use your company again. Issues unsolved. Left with hole in wallet and bad experience More

My truck was misfiring, it is a 2019 with 25k miles on it. It is under warranty. I took the teuck in a Saturday May 29 at 1100ish. The service writer put the computer on it and said was a misfire and if I it. It is under warranty. I took the teuck in a Saturday May 29 at 1100ish. The service writer put the computer on it and said was a misfire and if I wanted to leave the truck they would get to in on Tuesday or Wednesday (Holiday weekend). I asked if I could get a loaner since the vehicle was under warranty and they told me not until they did a full diagnostic on the truck. I told them I need the truck to get to work on Tuesday and Wednesday. So they scheduked me for an diagnostic on Thursday. I dropped the truck off Wednesday night. The technician didn't even look at my truck until Friday afternoon and said it was a warranty issue. When I asked about a loaner car (they go through Hertz) I was told that they wouldn't have any.loaners available until Monday. Then I found out the tech they assigned to my truck doesn't work on weekends. So he didn't start working on my truck again till Monday (when it was finished before they needed to issue me a loaner car). I also asked to have to service manager call me to at least find out why when I made an appointment that my truck wasn't looked at until the following afternoon, and that.person never called me or talked to.me when I picked up my truck. I would recommend any other Ram dealership in San Antonio for service. More

Service was good. There was a miscommunication which prevented us from being contacted when the car was done. But It was a simple mistake and error was corrected. Customer service was excellent and th prevented us from being contacted when the car was done. But It was a simple mistake and error was corrected. Customer service was excellent and the work appears to have been done properly More

I was told it might take cole to an hour and I asked to get a ride home. No one checked on me until 30 minutes in so I decided to stay on site. get a ride home. No one checked on me until 30 minutes in so I decided to stay on site. More

What can I say about my recent visit to Dodge Service Department by my rating. Would be interesting if I get a courtesy call or even a text or email. Department by my rating. Would be interesting if I get a courtesy call or even a text or email. More

Everything went well, I went to get my windshield washer sprayers fixed, the lease the guy could have done was top off the windshield washer fluid. sprayers fixed, the lease the guy could have done was top off the windshield washer fluid. More

Took over 2 1/2 hrs for an oil change and an inspection when I had an appointment scheduled. Extremely too long for an oil change. when I had an appointment scheduled. Extremely too long for an oil change. More

Chris was my service writer he did a great job. He worked with me about what I thought was going on with my van. I have everything from the day I bought it in February 2001. Every service record so worked with me about what I thought was going on with my van. I have everything from the day I bought it in February 2001. Every service record so I should him how you keep it like new. I will go back to Chris.. More

Always an excellent experience when I have to bring my Charger in. The crew is courteous and helpful and honest. Especially enjoy the professionalism from Charrisse Charger in. The crew is courteous and helpful and honest. Especially enjoy the professionalism from Charrisse More

Chris was friendly and the service was fast. I was very pleased with the way they handle customer service. Their customer service is excellent. Would recommend them. pleased with the way they handle customer service. Their customer service is excellent. Would recommend them. More