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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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June 19, 2021

I called the day before the repair to ensure the parts were available for the recall. I was assured they were. This was a lye. I dropped of the truck and paid for a Lyft to take me home. 2 hours later I g More

by rhuerta1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The shuttle driver was great
Jul 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you Roberto for getting back to us with your contact information. A representative from our dealership will be in touch with you soon. Again, we're very sorry that you didn't have the best experience at our dealership. MoHernandez@sanantoniodcj.com General Manager

June 18, 2021

Thank you for helping us find the perfect car my grandson wanted. Being a member of RBFCU really save us a lot if hassle going to the office to finalize the paper work. More

by EMOM1129
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Carney
Jun 20, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

June 16, 2021

Recall repairs were not done, truck wasn’t ready when promised, no contact from adviser, had to drive to the shop to find out what was going on. More

by blainelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Jun 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review, Blaine. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. charlescluck@sanantoniodcj.com Fix Ops Director

June 15, 2021

Customer service was great. Price was high, but having a military discount was helpful. Location is convenient to where we live. Appointment availability was also convenient. More

by Laura.jackson1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Ferrell
Jun 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Laura! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

June 15, 2021

Great service mgr very professional told us exactly what to expect and how much it could cost very good job. Chris is an extremely good at his job I will use him again More

by sacooke61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Jun 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

June 15, 2021

Allen was an excellent advisor and kept me well informed the day and half that my car was being worked on also got me a courtesy ride home and always followed up. More

by louis.gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Louis. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! charlescluck@sanantoniodcj.com Fix Ops Director

June 15, 2021

Very happy with the service my vehicle was in and out the same day. My service rep was very helpful and kept me informed of the status of the repairs on my vehicle from the time it was brought in for service More

by fastvwg600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Jun 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

June 11, 2021

Your dealership had been very accommodating and I found what I was looking for....Raina was very knowledgeable took care on everything I needed....She did a great Job from providing information to getting More

by D Beierle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lugene Mommeunt, Raina Sledge
Jun 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

June 10, 2021

Service with a smile. Your staff has always been there to support me and give me the straight talk on just what was wrong with my car More

by billy2118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Jun 10, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy, Billy, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

Jun 10, 2021 -

billy2118 responded

Please advise everyone that their attention to Detail was Foremost

Jun 10, 2021 -

billy2118 responded

Please advise everyone that their attention to Detail was Foremost

June 10, 2021

The staff were very nice and helpful. They were very informative about my vehicle,repairs needed and fees. I enjoyed my visit to this dealership. More

by neoneashiaford
Recommend Dealer
Yes
Employees Worked With
Alberto Aparicio
Jun 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

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