San Antonio Dodge Chrysler Jeep Ram - Service Center

Very poor customer service and lack of communication. The wait times are horrendous here and no one ever lets you know until you ask. wait times are horrendous here and no one ever lets you know until you ask. More

Went in for a recall and the service was great. More

Anthony was great. I was just there for an oil change and tire rotation, but it went very quickly and had no problems. It was supposed to be around a five hour wait due to the high volume of vehicles, b and tire rotation, but it went very quickly and had no problems. It was supposed to be around a five hour wait due to the high volume of vehicles, but it only took about an hour. More

Service rep was friendly and professional. Kept me informed and I felt she cared about her customer service. informed and I felt she cared about her customer service. More

Two visits and have been pleasantly surprised. I have worked with Allen Gomez and Chris Woollen, both provided exceptional service and ensured the work was completed. I will definitely be returning for worked with Allen Gomez and Chris Woollen, both provided exceptional service and ensured the work was completed. I will definitely be returning for service. More

Never have shuttles available so be prepared to Uber until they get their “diagnosis”. Several times I have had to return for check engine light within 5 miles of leaving the dealer. 3rd motor now. Jeep until they get their “diagnosis”. Several times I have had to return for check engine light within 5 miles of leaving the dealer. 3rd motor now. Jeep pulled left after an alignment. Absolutely worst experience when dealing with this dealers service department. More

Very professional. Good listener, provided suggestions. Very professional. Good listener, provided suggestions. and worked in timely manner. Very professional. Good listener, provided suggestions. and worked in timely manner. More

Randall Randolph, Charisse and the other manager (can’t recall his name) were very helpful during my visit. Thanks for the great service!! recall his name) were very helpful during my visit. Thanks for the great service!! More

Quick and easy drop off, their online scheduling could be more user friendly. more user friendly. More

The service Dept manger is the bomb she really take care of her customers of her customers More