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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,008 Reviews

1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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July 06, 2021

Advisor was very helpful from the time Vehicle was in and out it was great and helping outAdvice or help and explain everything that was done to the vehicle I’m going to Mexico schedule maintenance will be More

by Anav8223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 07, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

July 05, 2021

I dropped my car off for a oil change and it was done in a timely fashion and I was notified when it was ready for me to pick up More

by 1jroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cowgill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

July 05, 2021

Inexperienced, and overall not dependable to come through on their lack of work,I've had this car in several times and its not fixed,was told by the service mgr that my car would be taken in for another repa More

by BRANDYSOLAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Cowgill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Randolph
Jul 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Thank you for your time, Brandy. MoHernandez@sanantoniodcj.com General Manager

July 05, 2021

My service advisor is great to work with. They usually keep me informed on my service progress. I am still waiting on a STAR inquiry as to getting my trucks tailgate fixed or replaced as it doesn’t work p More

by dgposson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Jul 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to submit a review. We take pride in good customer service and happy our service team is always such a big help. We regret however that you are still awaiting a response to your STAR inquiry. Please feel free to contact me at your convenience so that I can get to the bottom of this and turn things around for you as soon as possible. charlescluck@sanantoniodcj.com Fix Ops Director

July 05, 2021

Good customer service and updates for my Car And finance Good customer service and updates for my Car And finance offered. More

by QUANDAY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Garza
Jul 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 03, 2021

The dealership was very cleanWhat was nice I got a The dealership was very clean What was nice I got a chance to talk to the tech about the jeep and get a better understanding of the jeep my service a More

by bearrtrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 04, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

July 02, 2021

Service manager did a great job getting us back on the road the same day we brought the car in. We were traveling and stranded. More

by Barronwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out and get you back on the road. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

July 02, 2021

Second experience here with my Jeep. The service was very good and staff courteous. Dropped my vehicle at the end of the day for a diagnosis and warranty work. It was ready the next day, and I was kept appri More

by OBIMATT87
Recommend Dealer
Yes
Employees Worked With
Chris Woolle, Service Dept
Jul 03, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

July 01, 2021

They took care of my problem with my vehicle. I was satisfied with my results More

by Lupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Lupe, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

July 01, 2021

Quick and friendly service. I will definitely bring my truck here for any future service. More

by Scott Rohlof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal Randolph
Jul 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon, Scott. charlescluck@sanantoniodcj.com Fix Ops Director

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