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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,008 Reviews

1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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July 13, 2021

The service department adviser Ms Lynde very knowledgeable and professional, The service manager very professional and knowledgeable, I thank all for everyone’s assistance. Thank you More

by dorothypinckney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Eggleston
Jul 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Dorothy, Thank you so much for your excellent review! We are so glad that our service advisor had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

July 12, 2021

Very busy. Not good with customer service. No one could provide the status of the repair of my vehicle. Not sure if I would go back More

by Davidviii007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Jul 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review, David. Providing a positive experience is our top priority, and we’re sorry that we missed the mark here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. charlescluck@sanantoniodcj.com Fix Ops Director

July 12, 2021

I always get great service from this dealer. I like the phone app that they use. I keeps me informed about progress on the work and ease of approving additional work. More

by barrygoettl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey in service department was great
Jul 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

July 12, 2021

Alway treaded with respect and courteous. Service advisor has always respond to all emails and kept me in the loop of services being done as requested. More

by cgamboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randell Randolph
Jul 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

July 10, 2021

Great CS, always able to speak with someone, and took good care of my car. It's running great. Friendly staff, get you through the process pretty quick. More

by PISCES_LONGVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony G. and David
Jul 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

July 09, 2021

They did a great Job with my Jeep. They were friendly, open and welcoming. They had a great customer service. I love my experience with them More

by hollyomeilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Garza
Jul 09, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

July 09, 2021

I am a person who disliked book reports in high school. Chris Woollen took care of my repaires , there were a few , and he came thru with Flying colors. In my book he is number one. More

by KERNODLE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris woolen he is number one and he is “five stars plus”
Jul 10, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Chris and the team were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

July 08, 2021

Without you guys help and repairs I wouldn’t of made it home awesome customer service !!! I want to Thank Randall for all of his !!! More

by pcorrea6948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Randall here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 07, 2021

My pu sat there for day and half you never even looked at it I will never bring my pu there and if anyone asks will not recommend your dealership More

by ramchallenge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony service advisor
Jul 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you. Management will be in touch. MoHernandez@sanantoniodcj.com General Manager

July 06, 2021

Allen Gomez was incredibly helpful and kept me updated about my car while it was being worked on. He also worked with me with my scheduling conflicts on when to pick up my car. Thank you for the great ser More

by Katpember93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Jul 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Allen and the team to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

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