San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,008 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Thanks for addressing the issues with my jeep. Chris worked hard to find me a rental vehicle. My jeep was fixed within a day. Appreciate it. worked hard to find me a rental vehicle. My jeep was fixed within a day. Appreciate it. More
Quality service Anthony is amazing great communication he kept me informed every step of the way, he went above and beyond for my service . Thank you Anthony kept me informed every step of the way, he went above and beyond for my service . Thank you Anthony More
Sales side is good. Service usually takes longer than it should. Periodic updates would be nice, especially if my truck is going to take more than a day. should. Periodic updates would be nice, especially if my truck is going to take more than a day. More
I left my car there for an oil change on 07/09/2021 at 9:00AM. I was shuttled to work and was told I would get a call/text when my car was ready to arrange a pick up to get my car. About 3:00PM, I calle 9:00AM. I was shuttled to work and was told I would get a call/text when my car was ready to arrange a pick up to get my car. About 3:00PM, I called and called with no answer. I finally got online to chat with an agent and that is when I was able to have someone call me back. NO APOLOGIES, just excuses. My office closes at 4:30PM I was not picked up until 5:00PM!!! Even at time of pick up, there were no apologies...no conversation at all. I feel this is unacceptable for an OIL CHANGE!!! I am disappointed in the lack of communication, lack of customer service. More
Great customer service! Audrey from service was friendly and courteous, she gave me a list of recommended service and explained each one. Thanks for the level of care. and courteous, she gave me a list of recommended service and explained each one. Thanks for the level of care. More
Great service would highly recommend them they keep you informed and they are quick. Thanks you guys I will be returning to get all my servicing done informed and they are quick. Thanks you guys I will be returning to get all my servicing done More
They were very helpful and checked the car thoroughly. They were quick and the process was convenient. They used safe and clean habits to intake and discharge the car. They were quick and the process was convenient. They used safe and clean habits to intake and discharge the car. More