San Antonio Dodge Chrysler Jeep Ram | Page 441

Awesome! Went in hoping and praying to get a certain vehicle to accommodate my growing family. We had a very limited price range since my husband is the only Went in hoping and praying to get a certain vehicle to accommodate my growing family. We had a very limited price range since my husband is the only one working while I attend nursing school. Gary Parmelee was more than helpful, and he made sure we were able to leave with the car we desperately needed! More

horrible customer service after buying my vehicle Despite my attempts to contact them on the IOU items that they owe me, no return calls, I cannot get through to anything but a general voicemail, no c Despite my attempts to contact them on the IOU items that they owe me, no return calls, I cannot get through to anything but a general voicemail, no call backs from any manager, nothing. For weeks, I've been trying to get through and no one returns my call. Absolutely the worst buying experience I've ever had More

Terriffic We were treated with respect and courtesy. We worked with Garry Parmelee. We couldn't have asked for better treatment. Was impressed not only with We were treated with respect and courtesy. We worked with Garry Parmelee. We couldn't have asked for better treatment. Was impressed not only with Garry but also the managers. A great buying experience. Five star service all the way More

Out of state tag chaos I would never buy a car from this dealership again! I went in on a Saturday at around 2 and I had the car I wanted by about 4 then I sat there unti I would never buy a car from this dealership again! I went in on a Saturday at around 2 and I had the car I wanted by about 4 then I sat there until they closed at 8 because they couldn't figure out the taxes and fees for my out of state tag. They kept trying to get me to license it in Texas but I am not a Texas resident so I could not do that. I was told to come back Monday and everything would be together for my deal. I did get to take the car that day (the only positive thing). I showed up on Monday and was told that nothing was together and they did not know I was coming in and that i'd have to come back. I was called again later that week and the next week and told that they still couldn't figure out the taxes and fees. Two weeks later I personally got the number for the WA dept. of licensing and called and gave it to them. I was told to call and make sure they had it all together that next week and I did but they did not answer so I left a message but did not get a return call until they closed and were asking why I didn't come in. So finally three weeks later I went in to sign my papers and was met with a surprisingly high APR when I was first told that it should be much lower. I signed my papers and thought the chaos was over but I was wrong. I received a call a week later stating that they seemed to not have a copy of my insurance and license (they lost it because it was in my file). So over a month later my registration for my car is still not done! I am beyond disappointed and frustrated with the service from this dealership. The sales personnel were friendly and helpful but the financing office was completely useless. If I wasn't getting a good deal on a used car I would have walked out and gone somewhere else in a heart beat. More

My first car buying My brother had bought a car from here, and recommended Gary Parmelee as a salesmen. When we got there we asked for him and after I told him what I wan My brother had bought a car from here, and recommended Gary Parmelee as a salesmen. When we got there we asked for him and after I told him what I wanted, he took me right to what I wanted and made the sometimes confusing car-buying experience easy. More

Ease Of Buying Gary was there on a Sunday to my surprise. I figured I was in for a hard pressure sale. That turned out not to be the case. He was very patient and he Gary was there on a Sunday to my surprise. I figured I was in for a hard pressure sale. That turned out not to be the case. He was very patient and he answered all my questions. Turns out the vehicle I thought I wanted was not the vehicle right for me. He understood what I was looking for and produced it and a top notch deal to boot. More

Honest and very helpful. Know his cars! Garry was very informative! Very down to earth Definite hard worker! Would buy the next car from Garry Also a plus Garry is military And return Garry was very informative! Very down to earth Definite hard worker! Would buy the next car from Garry Also a plus Garry is military And returned all my calls! More

Rude and liers This dealership lied about having a van for sale to get me there. They did not honor the "Auto Trader Instant Buy" certificate we brought in which wa This dealership lied about having a van for sale to get me there. They did not honor the "Auto Trader Instant Buy" certificate we brought in which was an in advance agreement that they would appraise and make an offer for my ride even if I didn't buy from them. After telling us the van was not there, we waited 1 hour for the offer on our ride and we had 3 kids with us. So you can see why I was upset, driving there took 45 min, I'm a veteren with war injuries and had my disable daughter there also. The manager rudely says he is working 4 deals and wont see our car. After I reminded him that I was brought there under Auto traders buy my car agreement, I was there at my appointment time he said his Internet sales person made I mistake and he would not even buy a car if I didn't buy there. He was saying "No way". When I was saying it was dishonest to bring us there for nothing. The end of this argument was heated but super emrassing for them as some custumers got up and left at how rude and heartless they were. More

great experience I have bought several vehicles over the past couple decades and this was probably the easiest car buying experience I have had. Job well done. I have bought several vehicles over the past couple decades and this was probably the easiest car buying experience I have had. Job well done. More