San Antonio Dodge Chrysler Jeep Ram

New Car Purchase Experience For us, our sales representative was a key differentiator in the purchasing process. He made the purchase experience a good one. We also felt the deal For us, our sales representative was a key differentiator in the purchasing process. He made the purchase experience a good one. We also felt the deal was good and are very happy with our vehicle. Gary and Len made the difference. More

Best Buying Experience After researching for several weeks for a new truck I started to call and visit dealerships. Using Edmonds, Kelley Blue Book and Truecar allowed to me After researching for several weeks for a new truck I started to call and visit dealerships. Using Edmonds, Kelley Blue Book and Truecar allowed to me to decide which make, models I would pursue further...If you use Truecar, be prepared for the phone calls and emails it can be annoying. One of the many phone calls I did receive was from Dennis May, he wanted to confirm I was still in the market for a 2014 Ram 1500. He informed me the vehicle I had inquired about was still on the lot -- I agreed to check out the vehicle. Afterwards, I told him I was still in the process of looking for a new truck and I would keep the dealership in mind. Dennis is a good salesman and did his best to cut a deal, but the price from the manager did not get my attention. Went on to drive the Tacoma's and the new Colorado from Chevy, but those were not able to get the full size Ram truck out of my head. I found an online add for a 2014 Ram 1500 that really got my attention, it was the color of the Tacoma I liked, had the features of the Colorado and a price that could not be true. It was being sold by San Antonio Dodge Chrysler Jeep Ram and guess who works there...I called Dennis and he confirmed it was still on the lot, but the price was different from what I quoted him (Red Alert, Red Alert). He ensured me they would work harder to gain my business. Dennis is different from the sales of other dealerships. When I asked to see a 2014 model with the features I wanted, that is what he showed me. Other dealership would push only the 2015's with features I did not need nor could I afford. Anyway, I arrived at the dealership a few hours early -- Dennis was already with a customer. He introduced me to another salesman, who would show me the truck. I found "Jigs" to be just as pleasant as Dennis. The truck had the features/options that I wanted. After the test drive, I knew I wanted this truck. I told Jigs, lets talk price and drove back to the dealership. A few minutes later, a manager introduces himself as Ron Sutton. He tells me the price of the truck is this and I said the web site has it for this price. I politely said, it's Ok, if you don't want to sell it for that price. As I stood up to leave the dealership, Ron asked for me to wait and he would check the numbers. He offered a price a few dollars below what I had quoted (big smile). Now to the trade-in part -- his offer was not the max value AutoTrader listed, but it was a heck of alot more than I expected-- alot more. This took about 15-16 minutes. Done deal! The price I mentioned to Ron was a sales price from the previous week, but he elected to give me that price, which closed the deal. Dennis was true to his word -- they worked harder to get my business and they did. The Finance guy is like the last boss of a video game, but Len Dowling was pretty cool. I already had a pre-approved loan before I went to the dealership, so this part was really fast. Went something like this; are you interested in an Extended warranty -- not now; are you interested in GAP insurance -- already have it; well then, this is the price we agreed upon -- need your initials here, here and signature there. Plates will be here in a few weeks. Wow ! Awsome dealership More

Horrible Lemon Car....Dont buy a Dart. I've had my dodge dart in and out of the shop almost every other month since I bought the car. I bought new in 2013. This dealership tried to offer me I've had my dodge dart in and out of the shop almost every other month since I bought the car. I bought new in 2013. This dealership tried to offer me 16,000 a couple weeks after I bought it for 20,000. Dodge company its self will NOT give me a replacement car. They treated me horribly and even screamed at me on the phone, hanging up on me. Even with the help of an attorney nothing could be accomplished. Only gave me an extended warranty which did nothing since it always needs repairs. After the 30,000 mark it will cost me 150 every time I use the warranty. (cant afford this) No rental car either. Car has shut down while driving on the highway, almost getting me hit by a big rig and several other cars -within the first month, and just this last week left me stranded in Houston after being in the shop for two weeks. I bring it in and am told either that they cannot reproduce the issue or have seen it but cannot repair it (and later retract this) I cannot begin to express how upset I am about my purchase of a lemon that I cannot get rid of. This car has forced my military husband to take countless hours off work to help me with this issue. The service department always blows me off. Car was in the shop for two weeks in the beginning of October (no rental) and was told they saw nothing and could repair nothing, now it needs to go back today (Nov 3rd) I 100% regret my purchase, and am in tears due to the fact that I am stuck with a brick of a car that cant go anywhere. I dont want this DANGEROUS vehicle. Im afraid Im going to be killed in this thing. I got screwed. More

Greatest Customer Service Experience from Garry Parmelee We almost passed up Chrysler to go to Nissan down the street. Thank Goodness we didn't! The first person to greet us was Garry Parmelee, who walked We almost passed up Chrysler to go to Nissan down the street. Thank Goodness we didn't! The first person to greet us was Garry Parmelee, who walked the front lot to assist finding the vehicle I wanted.  We found one but it was already taken, but Garry would not stop until we found another one that I was in love with! He even walked in the back lot for over 30 minutes looking for the vehicle!  Good News...he found it!  He then walked me thru all the questions I had and he was patient and kind with a smile! He wasn't rushing like most sales persons! He is so knowledgeable! You could tell true customer service is ingrained in him! He was open and honest every step on the way!  We were praying for a miracle....to be approved w the payments I could afford and the car I wanted! And Garry Parmelee came back to give us the good  news!  It was the Best Dealer and Customer Service Experience Ever!! If you are looking for a new or used vehicle...go to see Garry Parmelee! I'm telling you...he can be your lucky charm too!  The whole staff at SADCJR were smiling and helpful! Even the financing Dept made it easy and stress free! They care @ you as a person not just a sale!  I am definitely recommending to all my friends and family, but they NEED to work with Garry Parmelee! He has the perfect combo of honesty, kindness, patience, and advocate for the customer he is working with!  Thank You Garry Parmelee and Thank You SA Dodge Chrysler Jeep Ram dealership, you have changed my view on purchasing cars! More

Happy and Satistfide \m/ Wanted a dodge challenger for awhile and visited them. Perfect one sitting there on their lot ready to be taken home. I am very pleased that they held Wanted a dodge challenger for awhile and visited them. Perfect one sitting there on their lot ready to be taken home. I am very pleased that they held it for me till my bank released the money for it. Detailed it and filled the tank for me as well. Ryan Sandvig and Jonathan Narvaez treated my wife and I very nice. We will be back soon to purchase an SUV frrom them also. Thank you for this really nice machine fellas, Your greatful customer JIM \m/ More

Very helpful sales team! Kenny was an awesome salesman and really respect that he was determined to ensure we were happy with our new 2014 Dodge Charger. Dealer had awesome Kenny was an awesome salesman and really respect that he was determined to ensure we were happy with our new 2014 Dodge Charger. Dealer had awesome rebates and along with USAA rebate we felt we had a great price on the new car. Plus the dealer even discounted the starting price from the MSRP!!! Great experience with San Antonio Dodge. More

Award Winning Service! We just moved to San Antonio and needed to find a vehicle for my wife in a hurry before we both went back to work. After looking around on the interne We just moved to San Antonio and needed to find a vehicle for my wife in a hurry before we both went back to work. After looking around on the internet with no results we decided to stop in and see what we could find. We were met at the door by salesman Gary Parmelee who I have to say was the best all around salesman I have ever interacted with. The level of service provided by Gary was really over the top. He was strait forward and openly honest about the vehicles and our price point. At no time did he ever attempt to sell us anything that we could not afford. Once my wife decided on what type of car she wanted Gary worked with us and the banks in order to get us the best deal possible. We are so pleased with the level of customer service and the quality of business we received. I highly recommend this dealership for your next purchase. I know I will only buy my future rides from here. Ask for Gary Parmelee, you wont regret it! More

Quick & Painless! My husband and I had a wonderful experience working with Josh. Even after some hiccups with bank paperwork, he was willing to stay after hours to make My husband and I had a wonderful experience working with Josh. Even after some hiccups with bank paperwork, he was willing to stay after hours to make sure we walked out with keys in hand. While we weren't looking for the newest model on the lot, he still made sure we got what we wanted, and at a price we could afford. He made the car buying experience very enjoyable! More

words can't describe the awesome experience Rogers knowledge of the vehicles features is astounding. He is very understanding of the common man's other financial responsibilities and worked with Rogers knowledge of the vehicles features is astounding. He is very understanding of the common man's other financial responsibilities and worked within our budget. He helped us eliminate unnecessary choices and stick to our family needs. Not only did we get better than what we originally wanted but it was also exactly what we could afford. Rogers name will, from now on, be the first and only name I recommend to others who are shopping for a vehicle. More

Beware of this dealer!!!!! Recently bought a vehicle from this dealership. They showed me the carfax and stated it was checked out and was q-certified. Had the car for a month a Recently bought a vehicle from this dealership. They showed me the carfax and stated it was checked out and was q-certified. Had the car for a month and someone hit me in the right rear bumper. Brought the car to the body shop and after they took off the bumper and other assy found that the car had been in a previous accident on the left hand rear side. The piece that needed to be fixed on the left hand side was a safety concern for the body shop. Also the floor panel was pushed in from being hit on that left hand side. They investigated and found that the car had been in a wreck 3 years ago because a claim was put in through Allstate. Contacted the dealer and all he could stand on was that the carfax came back clean. Apparently this dealership states that it checks it cars out thoroughly but apparently not in this case. If the car had been put up on the lift the damage to the floor panel would have been obvious. I wouldn't trust this dealership to stand behind any of their used cars. I think the dealership knew about this but didn't divulge this information to me. Ron Sutton at the dealership will just write you off when you contact him and just have someone resend you the carfax. They just wanted the sale. I WILL NEVER BUY ANOTHER CAR FROM THEM. Buyer beware!!!!!! Go somewhere else!!!!!! More