San Antonio Dodge Chrysler Jeep Ram

My first car buying My brother had bought a car from here, and recommended Gary Parmelee as a salesmen. When we got there we asked for him and after I told him what I wan My brother had bought a car from here, and recommended Gary Parmelee as a salesmen. When we got there we asked for him and after I told him what I wanted, he took me right to what I wanted and made the sometimes confusing car-buying experience easy. More

Ease Of Buying Gary was there on a Sunday to my surprise. I figured I was in for a hard pressure sale. That turned out not to be the case. He was very patient and he Gary was there on a Sunday to my surprise. I figured I was in for a hard pressure sale. That turned out not to be the case. He was very patient and he answered all my questions. Turns out the vehicle I thought I wanted was not the vehicle right for me. He understood what I was looking for and produced it and a top notch deal to boot. More

Honest and very helpful. Know his cars! Garry was very informative! Very down to earth Definite hard worker! Would buy the next car from Garry Also a plus Garry is military And return Garry was very informative! Very down to earth Definite hard worker! Would buy the next car from Garry Also a plus Garry is military And returned all my calls! More

Rude and liers This dealership lied about having a van for sale to get me there. They did not honor the "Auto Trader Instant Buy" certificate we brought in which wa This dealership lied about having a van for sale to get me there. They did not honor the "Auto Trader Instant Buy" certificate we brought in which was an in advance agreement that they would appraise and make an offer for my ride even if I didn't buy from them. After telling us the van was not there, we waited 1 hour for the offer on our ride and we had 3 kids with us. So you can see why I was upset, driving there took 45 min, I'm a veteren with war injuries and had my disable daughter there also. The manager rudely says he is working 4 deals and wont see our car. After I reminded him that I was brought there under Auto traders buy my car agreement, I was there at my appointment time he said his Internet sales person made I mistake and he would not even buy a car if I didn't buy there. He was saying "No way". When I was saying it was dishonest to bring us there for nothing. The end of this argument was heated but super emrassing for them as some custumers got up and left at how rude and heartless they were. More

great experience I have bought several vehicles over the past couple decades and this was probably the easiest car buying experience I have had. Job well done. I have bought several vehicles over the past couple decades and this was probably the easiest car buying experience I have had. Job well done. More

SALES TEAM IS RUDE AND NASTY! The sales team is awful!!! Instead of finding solutions to help people they are rude and insulting. They went so far as to tell us we could 'live in o The sales team is awful!!! Instead of finding solutions to help people they are rude and insulting. They went so far as to tell us we could 'live in our truck' when we said we could not afford the payment and that we were not going to pay as much a month for a truck as we would for a house. This is your typical we don't need your business everything is on our terms and we will get pushy, rude and make nasty comments when the customer does not fall into line. I was so disappointed. We had just moved here from Arizona and were hoping to find a dealership we could call ours. We had been with the same dealership in Arizona for 12 years. Either way...pass by this place and go to Wyatt Arp in Seguin, not only will you be treated as a person but you will get an awesome deal!! More

Welcome and Goodbye We purchased a Jeep Wrangler exactly like we wanted. Sales was fast. Finance was long. As soon as we walked out the door we became a bother to anyone We purchased a Jeep Wrangler exactly like we wanted. Sales was fast. Finance was long. As soon as we walked out the door we became a bother to anyone we talked to. When I addressed the lack of customer service after the sale the Sales Manager ignored me... Good luck.. We did get a good deal on the Jeep through USAA.. I do not recommend this dealership because they are just wanting to make a sale and not a lasting relationship which brings more business... More

Oil Change Package I purchased an Oil Change Package good for 4 oil changes a couple of years ago. When I was told about the package I wasn't told it had an expiration d I purchased an Oil Change Package good for 4 oil changes a couple of years ago. When I was told about the package I wasn't told it had an expiration date. I drive very little on my Dodge Ram 1500 and I made the Advisor aware. I have 16000 miles on my 2011 Dodge Ram 1500. I visited the dealership today to get the oil change because I had a notice on my truck. I was told the Package I purchase was expired and I would have to pay the full price. I asked why I wasn't told there was an expiration date and I was told the manager would not honor the expired Package. Dale Fischbach, Advisor, offered me another package. I asked him why was he trying to sell me a package I would not be able to use because I don't drive a lot and don't have to get the oil changed that often. I cannot believe the manager would not honor the package. I will not take my Dodge Ram back to their location. I got screwed out of my $99.99 Package and had to pay an additional $76.75 for the oil change today. Jiffy Lube will get my business from now on. More

Awesome Salesman This was the second vehicle that we have purchased from Garry (Pac-Man) Parmalee. He is an awesome salesman and I will be more than happy to refer him This was the second vehicle that we have purchased from Garry (Pac-Man) Parmalee. He is an awesome salesman and I will be more than happy to refer him to someone if I know they are looking for a vehicle. Garry and Ryan went above and beyond what they needed to do to help us in purchasing our Kia Sorento and Garry also helped us last year purchase a Jeep Patriot. Garry is a very professional person and he loves to do whatever he can to help you get what you want. Thank you Garry for all that you have done for us. Roman and Leann Zuniga More

Excellent Great place with great people. I had the best experience there! I most definitely recommend San Antonio Dodge Chrysler Jeep Ram to everyone looking to Great place with great people. I had the best experience there! I most definitely recommend San Antonio Dodge Chrysler Jeep Ram to everyone looking to purchase a vehicle. More