San Antonio Dodge Chrysler Jeep Ram

Unethical Service Center, Sleezy Leadership This service center took my Jeep in for a warranty repair on the fuel system. After fixing the fuel system, I picked up the car and before leaving the This service center took my Jeep in for a warranty repair on the fuel system. After fixing the fuel system, I picked up the car and before leaving the parking lot immediately noticed the button on the gear shift was broken. When I questioned the service advisor he said he didn’t know anything about it. After several conversations with the service manager he claimed it wasn’t his fault the button broke, despite the part breaking while in the possession of service center the entire time. He tried to charge me $300 for the repair. This dealership is unethical, unprofessional and overall a terrible place to take your car. Avoid at all costs! More

Unprofessional, terrible service, employees like to get sale My experience with this dealership has been one of the worst business experiences in my life. I was lied to by the finance rep from the very beginning My experience with this dealership has been one of the worst business experiences in my life. I was lied to by the finance rep from the very beginning, they got my registration wrong. That took two weeks and multiple phone calls to correct. After waiting for so time to receive info from my lender about everything, I called them to find out the dealership had put the wrong address on my paperwork. I had to correct that. At the time I was talking to my lender I questioned about having to put a service contract on my truck to maintain a certain interest rate I was informed that was not true and that the lender did not require a service contract or even gap insurance to get a loan from them. Hence the bald faced like from the finance person. After having the lender investigating the situation, the dealership agreed to refund my money of almost $2600, I was notified a week or so later that the dealership was sending a check for $2100, "pro-rated" as they put it. 2600 over a year I cancelled it after six weeks do the math, thieves. They finally agreed to pay the full amount and it finally was applied on Jan 8, I started the whole process Nov 6. Furthermore I confirmed the amount posted to my account with my lender and found out then that on top of the wrong address on my loan they also got my birthday wrong which now I have to take care of myself once again. I also had written a review on the dealerships main page, I was given a response to call and ask for Mr. Hernandez the general manager,I did over a week ago still no response, I guess lead by example at this establishment. There is other things that went also wrong with this while situation but I don't have time to let everyone know. Warning people, if you want good service and don't want to spend months on the phone making phone call after phone call dealing with a different person all the time, go to another dealership. The sales department was very friendly, but everything else was a nightmare, trust me mine is still going and I bought the truck the end of Sept More

Art McCune! I looked at 2 other new chargers that were the same exact spec as the one I purchased from this dealership, but after meeting my salesman Art I knew I I looked at 2 other new chargers that were the same exact spec as the one I purchased from this dealership, but after meeting my salesman Art I knew I wanted to come back to this dealership (which is on the other side of town) simply because of the way he treated me. I’ve purchased 2 cars prior to this one and this experience was the best. He treated me with respect, got to the point and made it fun! If you’re looking to purchase a new car, Art McCune is your man. More

Great customer service from Art McCune Great customer service getting us in and out with our purchase. Took time to go over each step until completion. Daughter very happy with her car Great customer service getting us in and out with our purchase. Took time to go over each step until completion. Daughter very happy with her car More

Quick and to the point! I was at the dealer for 4 hours total and was able to get a brand new car. Ron was amazing with working with me and getting me into the car I wanted. I was at the dealer for 4 hours total and was able to get a brand new car. Ron was amazing with working with me and getting me into the car I wanted. Mark and Freddy were also amazing sales men and so sweet. I definitely recommend this place to anyone looking for a car! 😊 More

Customer Service Mr. Arthur McCune was great! I really appreciated the time he took to ensure we were buying a great car. Great guy! Thank you for all of your hard wor Mr. Arthur McCune was great! I really appreciated the time he took to ensure we were buying a great car. Great guy! Thank you for all of your hard work and service! More

Friendly and got us the deal Art was very friendly and helpful, before and after the sale. They worked to get us the deal we needed. Very pleased with the vehicle. Art was very friendly and helpful, before and after the sale. They worked to get us the deal we needed. Very pleased with the vehicle. More