San Antonio Dodge Chrysler Jeep Ram

Warranty Work for interior trim My experience with this place has been good and it has gotten better since the purchase of my vehicle. The Service Department has increased it its "fl My experience with this place has been good and it has gotten better since the purchase of my vehicle. The Service Department has increased it its "flow" and seems to work smoother each time I have come in.The Service Manager Ernest Garcia was awesome. I scheduled my appointment to have the issue with the interior front passenger door. Everything went smoothly. They had to order a replacement door panel. He kept me informed of the process while my vehicle was there. I will return to have it installed when it gets in. Entire Staff was wonderful. 5 Stars! More

Buying my truck Nick made the process very easy and was very knowledgeable about the industry and answered every question I threw at him. I would definitely recommend Nick made the process very easy and was very knowledgeable about the industry and answered every question I threw at him. I would definitely recommend him to anyone who is is the market for a new vehicle. More

I had a major brake problem. They fixed it in 2 days. I had a major brake problem. Antonio took my truck in and was fixed within two days. Excellent service. All personnel within the dealership were profe I had a major brake problem. Antonio took my truck in and was fixed within two days. Excellent service. All personnel within the dealership were professional. More

Great service! I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and mak I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and makes sure my concerns are taken care of and my Jeep needs are met. The service is also awesome and so are the people. Everyone is very courteous. Awesome service! More

Transmission issues Great Costomer service. I would definitely recommend this place to anyone that has to get there vehicle repaired. The service was quick and the price Great Costomer service. I would definitely recommend this place to anyone that has to get there vehicle repaired. The service was quick and the price was fair. More

Good but not Great Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a bu Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a buyer attached to a sales person and will not make eye contact with you as to not interrupt the sales process. However, Adam Cantu is awesome as he did everything for me for what I asked. Ron is good too, but recommend he spends a little more time with the customer if that is who he has an appointment with; but I did show up 15 minutes earlier than the scheduled appointment; which led to a great job by Adam! I have 2 issues. 1. Your design of open space for me to sit at a round table while negotiating 5 feet from the from the desk is tacky. My expectations for commiting 60K to your company should be more intimate. It was annoying to sit at that round table in the open. Walking around, I could see the same expression on your other customers. Recommend you have a mix of cubicles and round tables for the different personalities of your customers. Issue 2. There are a set of packaged Rear Fenders sitting in the rear seat of my crew cab dually that need to be installed on the outer wheel walls...which no one addressed to me about. I would have been totally ok if someone told me to come back later to get them installed. Now I have to figure out how to apply these fenders myself or call your service department. Overall, 3 of 5 stars More

Jeep oil change We were pleasantly surprised that they were able to get the service done so quickly without an appointment. I will be bringing my Ram 1500 in for serv We were pleasantly surprised that they were able to get the service done so quickly without an appointment. I will be bringing my Ram 1500 in for service there. More

Outstanding Service Amazing dealership.. second vehicle bought from them and first time around was there for over 4 hours. This time around I was only there for two hours Amazing dealership.. second vehicle bought from them and first time around was there for over 4 hours. This time around I was only there for two hours or so. Was really shocked. Haven't had a better experience than and inky with San Antonio Dodge.. Adam was a great salesmen. Couldn't have gotten a better sales guy. Will recommend him to other people who I know. Thanks for making the purchase of my Jeep the quickest ever. Thanks Adam. I appreciate your help. More

Poor communication and poor technicians Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt with another advisor. After asking for a breakdown of charges there were parts recommended that don't exist on that rear axle as well as replacing both sides. Only right rear was leaking. Will not be be I ging my jeep back for any reason. More

Disappointed, but happy with end purchase. Drove 2 1/2 hours to dealership based on an emailed ad stating all inventory prices were discounted, including the vehicle I was shopping for. They di Drove 2 1/2 hours to dealership based on an emailed ad stating all inventory prices were discounted, including the vehicle I was shopping for. They did not honor the ad, stating it was sent erroneously, but no redacted followup email was issued. I ended up buying anyway, but not happy at the appearance of fraudulent advertising and business practice. More