San Antonio Dodge Chrysler Jeep Ram

I purchased a Jeep from San Antonio Dodge Jeep Ram and really enjoyed the experience. From the online build to the great customer service from Product Specialist Bo Hernandez. Bo did a fantastic job in ke really enjoyed the experience. From the online build to the great customer service from Product Specialist Bo Hernandez. Bo did a fantastic job in keeping me updated on the order and the arrival of my new Jeep. Always ensuring I was informed and making sure I had no other questions! Thanks Bo! I highly recommend San Antonio CDJR and Bo. More

went in for an oil change and they cracked my oil pan. I had to wait 5 days for another to come in. They put me in a loaner. I waited almost three hours for them to tell me what they did. It took an inord I had to wait 5 days for another to come in. They put me in a loaner. I waited almost three hours for them to tell me what they did. It took an inordinate amount of time to get the loaner. It seemed like no one was communicating with each other. It came across as very unprofessional. They even brought me the loaner with no license plate. They then went back and put the plate in the front of the loaner. Had to take it back to put it in the back. The plate expired in 2 days and had to go back to the dealership. Got a text on the fifth day that vehicle was ready. Went to pick up and they brought me someone else’s vehicle and handed me the remote. They had put the wrong remote in with my paperwork. My truck was still in the bay and they were working on it. When I got it back it was filthy. But it was very dusty on the inside like they had windows open the whole time in the bay. On the way home I noticed that all the quarters that I had in my console were missing. They STOLE my quarters. I talked to a manager Stefan Ferrell. He was very lukewarm about the whole thing but did offer me 2 free oil changes after my ram care oil changes expire. When I asked how he was gonna remember this in 18 mos he said I’m gonna send you the email right now after we hang up. Hours later he had not sent anything. I called and texted for two days. I asked to speak to his boss. Finally a simple email with I’ll honor two free oil changes arrived two days later. Stefan boss never called. This was horrible customer service and I’m told I will get a survey from dodge. It’s not gonna be favorable. Steer clear of the service department. Unprofessional incompetent and management doesn’t care. Mike Farias More

Great down to earth person that is easy to work with. Excellent follow up! Will send more business his way. Excellent follow up! Will send more business his way. More

The sales experience went well, it was quick and easy. The sales rep was very friendly and helpful. The sales rep was very friendly and helpful. More

Good service, and performance with all the personal they answer all my questions and i appreciate that thanks answer all my questions and i appreciate that thanks More

Knew what I wanted, SADCJ made it happen. Sam was knowledgeable, kind and swift. She made the process efficient and pleasant. Her thoughtful follow up was appreciated as well. Everyone we Sam was knowledgeable, kind and swift. She made the process efficient and pleasant. Her thoughtful follow up was appreciated as well. Everyone we encountered within the dealership was customer centric. More

I have never ordered a vehicle before and wasn’t sure what to expect. Angel Ramos helped me figure out everything and kept me in touch throughout the waiting process. He was pleasant and personable. Ever what to expect. Angel Ramos helped me figure out everything and kept me in touch throughout the waiting process. He was pleasant and personable. Everyone here was helpful and nice. More

It was a good experience although a lengthy one. Most of it was my fault but Julio used that time to pair our phones and getting us set up electronicly. Keneth Egelston was very good handeling his e Most of it was my fault but Julio used that time to pair our phones and getting us set up electronicly. Keneth Egelston was very good handeling his end. Thank you all . More

They had what I was looking for, and quickly made a deal we were both happy with. we were both happy with. More

Great service, helped me with everything I needed. Tony and everyone were exceptionally helpful. Thank you Tony and everyone were exceptionally helpful. Thank you More