Sames Motor Company
Laredo, TX
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84 Reviews of Sames Motor Company
Great customer service. I like the way they make you feel welcomed. They are very well informed and helpfull. They provide good customer service and always try to meet the pr I like the way they make you feel welcomed. They are very well informed and helpfull. They provide good customer service and always try to meet the prices the customer is looking for. More
extension of my family again... with all due respect to everyone that facilitated my transactions including mr berlanga, cesar, receptionists and other ancillary staff... jo again... with all due respect to everyone that facilitated my transactions including mr berlanga, cesar, receptionists and other ancillary staff... josue continued to be the spearhead of all my phrchases at sames ford:) More
Good service Truck was fixed and without an appointment, wow on that, oil change was not performed until I went to pick up the truck even after I requested an oil Truck was fixed and without an appointment, wow on that, oil change was not performed until I went to pick up the truck even after I requested an oil change when the truck was dropped off for service. It took like 40 minutes extra from my time and the truck wash was horrible!! It should be as important as having your truck or car fixed right the first time. I suggest you all meaning upper management, look into that more closely, IT MATTERS!! More
Best deal ever As a father, my priority has has being providing the best and safest environment for my wife and daughter. Gerardo Salazar listened to my needs and ca As a father, my priority has has being providing the best and safest environment for my wife and daughter. Gerardo Salazar listened to my needs and cared for my needs and the needs of my family. I am very thankful that I got to meet Jerry and Joe, I felt that they provided me with the best customer service that Sales Ford has to offer. I will be referring people to drive Sames More
Service was great for an oil change. Courteous and fast. I also went to the lot of the Sales Department. Didn't see the F-150 I was looking for. I have been to the Sales Department before, they can never be I also went to the lot of the Sales Department. Didn't see the F-150 I was looking for. I have been to the Sales Department before, they can never beat the San Antonio, Texas prices. More
AWESOME JERRY SALAZAR IS VERY RESONSIVE,HELPFUL.CESAR BERLANGA IS VERY HELPFUL.I WOULD RECOMMEND THESE PEOPLE TO MY FAMILY,FRIENDS AND CO WORKERS.JERRY SALAZA JERRY SALAZAR IS VERY RESONSIVE,HELPFUL.CESAR BERLANGA IS VERY HELPFUL.I WOULD RECOMMEND THESE PEOPLE TO MY FAMILY,FRIENDS AND CO WORKERS.JERRY SALAZAR IS REALLY GREAT AND TRIES HIS BEST TO WORK WITH PEOPLE AWESOME. More
+10 Excellente Simply Amazing Customer Service. They went out of there way to help us get the car we wanted. They are experts at what they do! Simply Amazing Customer Service. They went out of there way to help us get the car we wanted. They are experts at what they do! More
Excelent Work Excelent work, the emplyes know the mechanic area, and call me for give me and explain the other does not working the car, good work!. Excelent work, the emplyes know the mechanic area, and call me for give me and explain the other does not working the car, good work!. More
"No se puede" -- but then FIRST-RATE service! Both when I called and visited, the service reps insisted that I had to schedule a AC Warranty Diagnostic a week away. "Too many customers ahead of Both when I called and visited, the service reps insisted that I had to schedule a AC Warranty Diagnostic a week away. "Too many customers ahead of you." This meant that I had keep driving around drenched in a hot, certified pre-owned 2014 Ford Expedition that we bought last Dec for $34,000 -- with TWO warranties. Fortunately, Crystal answered my second, desperate call: "leave it now, and we'll fix if it's minor without waiting for your scheduled Diagnostic." So my wife did that, and was shuttled to her office at 1 pm, then back from there at 5. Mr. Montante replaced the AC blower motor under warranty in only 4 hours. Crystal and Mr. Montante need to tell the first service reps how it's done. Great job! More
10/10 I had an amazing experience at this dealership. Rocky was very informative and explained everything with no problem. Courtney was great too. I will d I had an amazing experience at this dealership. Rocky was very informative and explained everything with no problem. Courtney was great too. I will definitely come back here. Every dealership should have a Rocky!! More