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Sames Harlingen Ford

Harlingen, TX

3.8
22 Reviews

2521 S Expressway 83

Harlingen, TX

78550

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Showing 22 reviews

August 01, 2024

Wait two weeks for warranty work to be done. It didn't take that long to build the car. The service advisor Ben foster should go the way of Joe Biden he has zero interest in doing anything excep More

by stuwoo62
Workmanship
Recommend Dealer
No
Employees Worked With
Didn't work with sales
July 31, 2024

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanno Aquino
Aug 01, 2024 -

Sames Harlingen Ford responded

Frank, we're delighted to hear you're enjoying your Toyota Tundra and had a great experience with Jenno and Sonia at Sames Harlingen Ford. Thanks for the fantastic review!

February 13, 2024

If you're looking for a good deal, please visit Sames Harlingen Ford for the best deals and service. More

by CarlosGarza326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tanner, Juan Mata
Feb 13, 2024 -

Sames Harlingen Ford responded

Thank you for trusting Sames Harlingen Ford with your business, Carlos! We truly appreciate your support.

November 04, 2023

The original service fee went up over 200 hundred dollars after dropping off my vehicle. I was called and was told because it had a specific engine it would be over two hundred dollars more. It was the same More

by Customer
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Name
September 13, 2023

My questions are answered and problems handled quickly. Terrific personnel! I highly recommend Quick Lane Service. More

by bweilert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanno Aquino
Sep 13, 2023 -

Sames Harlingen Ford responded

We're glad to know that our Quick Lane Service team at Boggus Ford Harlingen was able to answer your questions and handle any issues promptly. Thanks for the recommendation!

August 18, 2023

I have been buying my vehicles at Boggus since 1976 and like the sales and service personnel. I use the quick lane and have also had the body shop repair a vehicle. I am still happy and do not plan on leav More

by Danielcbauer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rivera, Robert Juarez
Aug 21, 2023 -

Sames Harlingen Ford responded

Daniel, it's great to know you've been a loyal customer at Boggus Ford Harlingen since 1976! We appreciate your trust in our sales and service teams. Here's to many more years of partnership!

August 18, 2023

I’ve always been treated with respect. You explain all that was done to my vehicle or what needs to be done to it. More

by maria.alcocer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All helped me
Aug 21, 2023 -

Sames Harlingen Ford responded

Maria, we're glad to know you've always felt respected and well-informed about your vehicle's needs at Boggus Ford Harlingen. We thank you for the positive feedback and look forward to seeing you again for your next vehicle service!

July 24, 2023

I strongly recommend Boggus Ford Harlingen! We flew to Harlingen to purchase a slightly used 2022 Tundra - the sales team made us feel completely comfortable with the purchase by sending detai More

by Dave Foley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Correa, Jorge Hernandez
Jul 24, 2023 -

Sames Harlingen Ford responded

Dave, thank you so much for recommending Boggus Ford Harlingen! We're glad to hear that our sales team went above and beyond to make your car-buying experience comfortable and transparent. We appreciate your kind words about Jorge and are wishing you safe travels in your 2022 Toyota Tundra!

July 19, 2023

Very clean location as well as very friendly. Salesman and sales manager took there time with us and made every effort to find a deal that we as customers were happy with More

by Firemedic195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Jul 19, 2023 -

Sames Harlingen Ford responded

Thank you for the great review! We're glad to hear that our team at Boggus Ford Harlingen provided you with a clean and friendly experience. Your satisfaction is important to us, and we hope to see you back again down the road!

July 18, 2023

Service department is horrible, long wait for service on recall on windshield and sensor. Waited a month and still nothing done had to pick up truck More

by Tonyv2492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eloy service team
Jul 26, 2023 -

Sames Harlingen Ford responded

Tony, thanks for sharing your concerns with me on your last visit. The windshield for your recall is on order and should arrive by 7/28/23. Once the glass arrives, we will set a new appointment with you and have a loaner ready. Thank you for your patience. -Paul Cavazos - Service Manager - (956) 423-2580

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