Sames Bastrop Chrysler Dodge Jeep Ram

Fast and friendly Purchased last truck from Sames so gave them a call told them what I was looking for in a new Ram diesel 2500 4x4.JT called me back said he had locate Purchased last truck from Sames so gave them a call told them what I was looking for in a new Ram diesel 2500 4x4.JT called me back said he had located 3 and gave me brief description .I went out chose one that best fit my needs ,negotiated price,gave small deposit had my truck in 2 days.I did shop around in person while waiting didn't play dealer against dealer just worked fresh deal each time found no better deal overall after calculating trade in and purchase price. More

Awesome Experience From the initial contact via internet, through the financing, I was met with friendly, helpful and professional people. Simon was my Sales person an From the initial contact via internet, through the financing, I was met with friendly, helpful and professional people. Simon was my Sales person and went above and beyond to show me the vehicle by driving to me. I really appreciate that level of service. Once at the dealership, there were other sales people and employees who were just as friendly and helpful. With this being my 4th purchase of a vehicle from a dealership, I can attest that this was by far the quickest I have ever gotten in and out of finance. I will definitely use them in the future! More

Financial manager The financial manager lied to us about getting the best interest rate. He submitted quotes under a false name (James Becker) and told us that because The financial manager lied to us about getting the best interest rate. He submitted quotes under a false name (James Becker) and told us that because I had not taken out any credit in the last 6 months my credit rating of over 800 did not qualify for a decent interest rate. when we signed the papers I noticed a document with the name James Becker and asked about it. He said it was not important just a mistake. He lied. I received in the mail three credit denials for James Becker at my home address. More

Overall Good Experience This was a company vehicle so I had looked all over for the best deal. Sames had the truck I needed at the price I wanted. Bryan G sent me pictures an This was a company vehicle so I had looked all over for the best deal. Sames had the truck I needed at the price I wanted. Bryan G sent me pictures and specs on the truck prior to my arrival. Once I was at the dealership it took all of 2 hours to complete the transaction and I was driving away in a new truck and back to work. More

Smoothest truck purchase ever! Chris Mora, the salesman I worked with, was very informative, helpful, and personable. Always had a genuine smile and extremely easy to work with. It Chris Mora, the salesman I worked with, was very informative, helpful, and personable. Always had a genuine smile and extremely easy to work with. It was almost like purchasing a vehicle from a friend. He had several trucks for me to try out, but after driving the one I had picked out on line, I was sold. Well, the truck was sold. Even tho I had brought the wrong title with me, I drove away in this fantastic truck, and brought the correct title to Chris the next day. I will purchase my wife's vehicle from Sames when the time comes. Thanks Chris and thanks Sames Bastrop Dodge.. More

Rude financial director If I could do a rating for each individual, it would actually be fair, but unfortunately since they had a rude financial director named Larry his poor If I could do a rating for each individual, it would actually be fair, but unfortunately since they had a rude financial director named Larry his poor attitude affects the rating of the dealer. I did not appreciate being talked to in a demeaning way. No one that wants good service should be talked to in that manner, Especially if they want your business. He was very close to ruining it for the salesman J.R. (Genaro) which provided outstanding five- star service. Larry's tactic however was very unprofessional. I did not appreciate when I was being pressured into having to settle to what he was telling me. In his rude tone He said "If we couldn't give him an answer he would walk us to the door" because we were not happy with his offer. If it wasn't for the sales manager stepping in, My husband and I would've taken our business elsewhere. I was interested in going back and buying another vehicle from the lot but unfortunately after putting up with Larry, I will not go back. I would hate for hardworking salesmen to have to lose out on a deal due to his bad attitude. If he keeps that up, it looks like he'll have customers going elsewhere in no time. At this point, I don't think they really care as long as they make a sale. More

good buying experience Simon was my salesman and he was great to deal with. When I am in the market for a car in the future I will go to Sames first and hope that Simon is s Simon was my salesman and he was great to deal with. When I am in the market for a car in the future I will go to Sames first and hope that Simon is still there to help me. More

Great Service I had some bad experience at buying cars before but Chris Mora and Johny Perez made sure that i feel comfortable and welcomed at Sames I had some bad experience at buying cars before but Chris Mora and Johny Perez made sure that i feel comfortable and welcomed at Sames More

Great buying experience Car buying is usually not fun, Chris Mora and the team at Sames made my truck buying experience pleasant and made me feel that my needs were all met. Car buying is usually not fun, Chris Mora and the team at Sames made my truck buying experience pleasant and made me feel that my needs were all met. I would definitely recommend Chris and Sames team to anyone looking for a awesome buying experience on their next new or slightly used vehicle. More

Buying experience. People were pleasant, professional and seemed to care about properly servicing my needs as a customer. I felt no pressure and was impressed with thei People were pleasant, professional and seemed to care about properly servicing my needs as a customer. I felt no pressure and was impressed with their willingness and openness to answer all questions including the breakdown of all financial information. I worked wih J. T. Ferry and he had answers and did not have to run to two or three other people to obtain information to work through my purchase. More