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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

Overview
Employees
Reviews
Vehicles
5.0
2,316 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,316 reviews

February 03, 2025

Ask for Hugo Perlata-Bustos! Genuine, no-pressure and does what he says he’ll do! Highly recommend!! More

by justindobbs10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Peralta
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Feb 04, 2025 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations on your vehicle purchase at Five Star Ford Lewisville, justindobbs10! Hugo is a seasoned Ford rep and remains available to you at 972-221-2900. When you need automotive advice, give us a call. Enjoy your ride! Thank you, Andrea Ballard, General Manager

January 31, 2025

Great service. Kept working with us trying to get us the best deal with the best car More

by biedermj1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Sam Pack's Five Star Ford Lewisville responded

Biedermj1010, We are so excited your Five Star Ford Lewisville sales team was able to send you off the lot happy! Customer satisfaction continues to be the focus. Give us a call at 972-221-2900 if you want to revisit the technology or care schedule on your Ford. We are here to share our advice any time. Thanks for shopping with us! Take care, Andrea Ballard, General Manager

January 21, 2025

Xavier and Zack were very helpful with getting my trade in and purchase of a new ford 150 done quick and easy! Thank you both! More

by Blair.parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to share your positive experience with us, Blair.parker! We're incredibly proud of our Five Star Ford Lewisville team, and we're especially pleased to hear that Xavier and Zack were able to provide you with such a smooth and efficient experience. We remain available at 972-221-2900 for questions about your new truck. Thank you again for shopping at our dealership. Congratulations! Best regards, Andrea Ballard, General Manager

January 20, 2025

Malcolm helped me with my truck on Black Friday. . His performance along with the sales team was very impressive considering it was one of their busier days of the year.. Really appreciate yall!! More

by bradyjordan86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Elesiely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Sam Pack's Five Star Ford Lewisville responded

Bradyjordan86, It's fantastic to hear that Malcolm exceeded your expectations when you shopped at Five Star Ford Lewisville. Providing exceptional customer service is our top priority, and we're delighted to know that you felt well-taken care of. Should you need our vehicle advice, please call 972-221-2900. We hope you enjoy your new truck! Thank you, Andrea Ballard, General Manager

December 14, 2024

Iliana provided me great customer service throughout the entire buying process! Great service, environment and overall experience as a first time buyer! More

by deandemauro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, deandemauro, for taking the time to rate your dealership experience with Iliana and the Five Star Ford Lewisville team. Helping you enjoy your new Ford is our current priority. Stop by or reach Iliana or me for vehicle advice at 972-221-2900. Your complete satisfaction is the goal. Congratulations! Best regards, Andrea Ballard, General Manager

December 13, 2024

This is the 3rd care I have bought from this dealership and I am walking out with exactly what I want. Iliana Davila paid attention to my needs and my wants and came through! I am excited about my new Bron More

by Kpervine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Kpervine, for endorsing Iliana and Zack's efforts to help with your vehicle needs at Five Star Ford Lewisville. We want to make certain you are completely knowledgeable about your new Bronco. Stop by or call 972-221-2900. Let us know if you need technical or maintenance advice. Congratulations! Best regards, Andrea Ballard, General Manager

December 12, 2024

Malcom was easy to work with and a good dude. Made process very very simple More

by ouhoop22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Ouhoop22, Congratulations on your vehicle from Five Star Ford Lewisville! Malcolm, Iliana, and I welcome the chance to share our Ford knowledge. Reach us at 972-221-2900. Let us know how we can help you enjoy your new ride! Thank you for your business and remarks. Sincerely, Andrea Ballard, General Manager

December 11, 2024

Excellent customer service. Mr. Recinos had me in and out of his office in record time and I was happy with the products I selected at a great price. More

by BuckinBronco24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, BuckinBronco24, on your purchase at Five Star Ford Lewisville. We're delighted to know that Mr. Recinos provided you with excellent customer service. Our goal is to make every customer's experience a positive one. Should you need anything else, please reach out to 972-221-2900. Thank you for your business and remarks. Best regards, Andrea Ballard, General Manager

November 27, 2024

Great customer service! We had an easy and comfortable selling experience. If we're ever back in the DFW area, we'll be purchasing a vehicle from Five Star Ford. More

by reahannadonohue
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Reahanna, Thank you for shopping at Five Star Ford Lewisville. We are excited to help you enjoy your purchase. Stop by or call 972-221-2900 should you have technical or care questions. Let us know when you need our advice. Congratulations! Take care, Andrea Ballard, General Manager

November 27, 2024

Kenneth (Mr. Ragin Cajun) has always always taken the best care of our family! Thank you for ensuring each purchase is smooth. We appreciate you more than you k More

by nichimac24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Albasha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakson Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, nichimac24, for taking the time to recognize so many of the Five Star Ford Lewisville staff. Customer satisfaction is a priority and we remain available at 972-221-2900 for questions about your new Ford. We are excited to help you enjoy your ride. Congratulations! Best regards, Andrea Ballard, General Manager

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