
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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We have purchased 8 cars over the years from Sam Pack's and have always been very pleased with the price, quality service, and extremely friendly and professional staff from Danny Forsee and everyone in Sa and have always been very pleased with the price, quality service, and extremely friendly and professional staff from Danny Forsee and everyone in Sales, to the Finance people, to the clerk that gets our tags to us, to the Service Managers (Clay Young), to the cashiers. From first visit, to final delivery we have always been very pleased. They are even familiar enough with the other Five Star Ford dealer stock to know if exactly what you want is not available on their lot, they will get you to the right car no matter where it is (or get the car to you). Thanks to the entire Sam Pack's and Five Star Ford teams. More
To whomever is interested, If you know what you want To whomever is interested, If you know what you want and that's the best deal in town on any level of new or used Ford, or even another brand of us To whomever is interested, If you know what you want and that's the best deal in town on any level of new or used Ford, or even another brand of used car, please call Danny Forsee! I guarantee him! I have purchased many cars from Danny over the last 28 years and in every case, he finds me the car of my dreams, gets it ready fast and efficiently and does so for a great price. After a while, Danny's like one of the family. He's sold cars to two of my children, some of my neighbors, my sister... and they've all been very pleased with their purchases. Way to go Danny and Sam Pack's Five Star ford in Carrollton... Thank you! Tim Frenzel More
Very happy overall with my truck. Danny was super friendly and I was in and out of that place in a couple hours. Thank you friendly and I was in and out of that place in a couple hours. Thank you More
Purchasing a vehicle can be a difficult process, which is one of the reasons we select Sam Pack Ford when we begin the process of finding a new vehicle. Despite our many changes and our indecision the r one of the reasons we select Sam Pack Ford when we begin the process of finding a new vehicle. Despite our many changes and our indecision the representatives were flexible and attentive to our every request. We ended with the best possible vehicle at the best possible price. We are grateful we had the chance to work with honest and service oriented professionals. Thank you! (JTHBJ46G482229328) More
I was treated like royality. David Keen could not do I was treated like royality. David Keen could not do enough for me. I am a hard person to do business with! They were easy to do business with. I was treated like royality. David Keen could not do enough for me. I am a hard person to do business with! They were easy to do business with. More
I have purchased over 20 new cars from David Keen and the reasons I keep going back is David does not pressure me or play games and David introduced me to Kevin Cunningham who is the best service director I reasons I keep going back is David does not pressure me or play games and David introduced me to Kevin Cunningham who is the best service director I have ever seen. More
My wife and I bought a used Ford Edge from Five Star and had an excellent experience. The salesman, Rod, was courteous and very helpful. We didn't seem rushed or overlooked at anytime. Also, they matched an had an excellent experience. The salesman, Rod, was courteous and very helpful. We didn't seem rushed or overlooked at anytime. Also, they matched an interest rate I received from my Credit Union; which was great! They were also very accommodating to our schedules and allowed us to do the transaction over a few days rather than trying to rush us in and out in one visit. We would definitely recommend this dealership to others. More
I bought an F150 from these guys, and the overall experience was excellent. They had what I was looking for, and my salesman Chip was great. He was not a pushy salesman at all, and was very patient experience was excellent. They had what I was looking for, and my salesman Chip was great. He was not a pushy salesman at all, and was very patient and accommodating. Also, Justin in Financing was a pleasure to work with. I have bought other trucks from this dealership in the past and have found the experience to be top notch every time. I purchased a Ford Edge for my wife at Sam Pack's Ford dealership in North Richland Hills last month, and was also very satisfied with my experience over there. I do not know Sam, but he runs a first class organization. I highly recommend his dealerships if you are looking for a new Ford. More
I've purchased 4 vehicles from this franchise, mom bought 1 upon my recommendation. I've shopped around, but felt this dealership really is willing to more than great lenghts to get you what you want in a ve 1 upon my recommendation. I've shopped around, but felt this dealership really is willing to more than great lenghts to get you what you want in a vehicle. My last vehicle F150 FX4 was not on their lot, but they were willing to look all over the state to find my exact vehicle. They did. I left he dealership at 5 o'clock and by 9 AM the next morning the Raj found my vehicle. It was a delight that it didn't take more than a day to find it, not put on a backburner like a lot of dealerships will do in their sales process. Service department is great. The ONLY reason I would not purchase from this dealer is if I moved out of state, but then I still might catch a flight to come and work with them, call them to do the deal, or if the franchise was sold to other management that doesn't have the same values of Sam Pack. The family is still very active in the daily business and will talk to you, not just after purchase but when you're sitting around waiting in the dealership. We're a Ford Family and you can't go wrong working with their internet department. I can't say great things about enough this dealership and the quality of each and every individual that works for them, from the sales, service, after sales accessories, finance, and even the back office. Finance is also easy and about the deal and your payments work for you. If you question where to go, it's worth the drive, it's worth the time and there is a reason their sales people have awards after awards on their desks. More
James was very easy to work with, and was very courteous and understanding. We started by looking at a new truck, which he let us have for the evening. Yet, when we returned and told him that we had decided and understanding. We started by looking at a new truck, which he let us have for the evening. Yet, when we returned and told him that we had decided that the truck was too much vehicle, he was very understanding. We ended up looking at a used Flex, which he really worked with us on, and we never felt pressured in any way to make a decision. James seemed genuinely interested in our making the right decision for us. The service staff has also done everything that they said they would do to make the vehicle right for us - some things were small, and others were a bit more work, but they performed every service as promised and with a great attitude! James has followed up on numerous occasions to ensure that the vehicle was everything that he said it wold be. We will definitely return to Sam Pack, and to James as a sales rep, for our future purchases. More