Sam Pack's Five Star Ford Carrollton

This was the 7th vehicle we have bought from Five Star Ford of Carrollton, and the third we have bought from David Keen. It is always a great experience, which is why we keep coming back. David went abo Ford of Carrollton, and the third we have bought from David Keen. It is always a great experience, which is why we keep coming back. David went above and beyond to ensure I was completely satified with the vehicle and the purchasing process. I would (and do) recommend David and Five Star Ford of Carrollton to anyone. More

2010 Ford Escape XLT outstanding purchase from Michael Redmond. Maxwell Ford recommended 5 Star Ford in Carrollton. I immediately had emails and conversation with Mr Michael redmond who made this all hap Redmond. Maxwell Ford recommended 5 Star Ford in Carrollton. I immediately had emails and conversation with Mr Michael redmond who made this all happen. More

This is the fourth vehicle I have purchased at this dealership. Honestly speaking, it was the best experience I have had due primarily to Jennings Bryant, but also Art in Finance. All my experiences dealership. Honestly speaking, it was the best experience I have had due primarily to Jennings Bryant, but also Art in Finance. All my experiences have been good, but Jennings always paid close attention to what I had to say as initially, I did not know what vehicle I needed to buy. Once I finally figured out what I needed, I told Jennings my guidelines. Within a week, he found a vehicle that was at the very top of my guidelines. Jennings Bryant totally exceeded my expectations and I am very pleased. As a Realtor, referrals are vital to my business. I have lived in the area for 24 years and know lots of people and meet new ones constantly with my Real Estate practice. Anytime I hear of someone with an automobile purchase in their future, they will most certainly get a great recommendation about and phone number for Jennings Bryant. More

Tom was great! He is a no pressure salesman that makes the buying experience easier. He was up front fair and honest. A Great Guy to buy a car from and I will definitely recommend him to friends and famil the buying experience easier. He was up front fair and honest. A Great Guy to buy a car from and I will definitely recommend him to friends and family. More

I went to 5 Star Ford to see (not to purchase) if they had any Ford Ranger's, and they had 3. Mr. Bryant saw me, ask if he could help and took me to were the trucks were parked. He retrieved the keys to had any Ford Ranger's, and they had 3. Mr. Bryant saw me, ask if he could help and took me to were the trucks were parked. He retrieved the keys to the ones I liked, we drove the one I really liked. We returned to go inside to talk price because I wasn't going to pay what 5 Star Ford had on the windshield. When Jennings returned with the new price I thought it was fair and we had a deal. Next came the finance guy Mr. Quincey, friendly guy who told me about my option that I had such as extended warranty etc., I declined and was not pressured to purchase. Overall I had a very good experience at Sam Pact's 5 Star Ford. More

outstanding from first contact, through the paperwork which was already approved before I arrived and the total custome care was just awsome. I would recommend my salesman and Sam Packs to anyone looking which was already approved before I arrived and the total custome care was just awsome. I would recommend my salesman and Sam Packs to anyone looking for a vehicle Arnold Dowdy More

During my recent car buying experience, Jeremy Zachery shocked me with his willingness to go over and above what I would have expected from a salesperson. My new car had a small and strange issue. The p shocked me with his willingness to go over and above what I would have expected from a salesperson. My new car had a small and strange issue. The passenger side mirror caused a annoying whistling noise. I talked to Jeremy about it and he went into action. He rode with me to hear my issue, walked me over to service and began the process of correcting the problem. Service ultimately replaced the passenger mirror and corrected the problem. Zachery followed up with me daily and even offered to give me a ride to and from the dealership. To me, this was outstanding customer service by a sales person...and all of this after the sale was completed. David Ober More

The best car buying place in town!!!! Hands down James Chacon is the best , he takes the time to explain everything and does not pressure you. They let you make the decision instead of forcing you into so Chacon is the best , he takes the time to explain everything and does not pressure you. They let you make the decision instead of forcing you into something you don't want. James will take care of you no matter what's your situation. I sent my daughter to him after I bought mine and she was a first buying he walked her through all her options and put her in a new car that she loves! Thanks James and everyone at Sam Packs Carrollton ! More

I recently purchased a used vehicle from this dealership. The sales rep was James Chacon. He was extremely knowledgeable, timely, patient and excelled at his customer service skills. Any issues or questions The sales rep was James Chacon. He was extremely knowledgeable, timely, patient and excelled at his customer service skills. Any issues or questions I that I may have had, he listened and truly cared about getting the answers/solutions and handled them with extreme finesse. Also, he was very HONEST and I know this is a hard quality to find at a dealership. I would absolutely recommend him for your future purchases (new and used) and have already referred him to several people that he has assisted as well. He has earned my business for years to come! More

We bought our 2nd car from James Chacon. We could not be happier, he answered all of our questions. He even came in on his day off just for us. I have bought many vehicles in my life and by far buying from happier, he answered all of our questions. He even came in on his day off just for us. I have bought many vehicles in my life and by far buying from James and Five Star was the best and easiest transaction ever! They were upfront and honest about everything, it didn't even feel like I was buying car. We felt very comfortable there. I thank I know everyone there now! Lol! We will be buying from James and Five Star for now on!!!! Christina Crionas More