Sam Pack's Five Star Ford Carrollton

My New Car/Gabbi P I have had a great experience purchasing my new car because of Melanie Lucero. She is a Godsend! I had no idea what I was doing but Melanie walk me th I have had a great experience purchasing my new car because of Melanie Lucero. She is a Godsend! I had no idea what I was doing but Melanie walk me through everything that needed to be done. She is a great salesperson and a great person. I am sending all my friends who want to have a great experience when buying a car to Melanie Lucero and Michael Pisarik! More

An excellent dealership When I found out I was the one who won a Ford Fusion Hybrid at the Dec 21 Cowboys I couldn't believe it. I went to Sam Pack's Five Star Ford of Carrol When I found out I was the one who won a Ford Fusion Hybrid at the Dec 21 Cowboys I couldn't believe it. I went to Sam Pack's Five Star Ford of Carrollton to pick up the car and everyone there was really nice. David Keen showed me how to use of the features in the car including the lights, different menu screens and any other questions I had. He then introduced me to Richard Ferguson who showed me how to do the ford website. The whole experience was a dream. Thanks for the excellent service. Kimberly W. More

Bought new car. I had Jason Acker & Don Wagner working on my deal. I had a rather complicated credit issue with a bankruptcy. They both did everything they could to m I had Jason Acker & Don Wagner working on my deal. I had a rather complicated credit issue with a bankruptcy. They both did everything they could to make sure I got a vehicle. I have never been treated with such respect, & understanding. The diligence they both put forth was simply awesome. I've been in customer service for over 30 years, and my customer service experience here was about as perfect as it gets. Thanks guys for making this the best Christmas ever. Susan Young (2005 Jeep Grand Cherokee) More

Moody is the man. I call in late Friday night perpair for a long road to to Ohio saturady morning. Kevin didn't hesitate one second on the phone and said bring it on wi I call in late Friday night perpair for a long road to to Ohio saturady morning. Kevin didn't hesitate one second on the phone and said bring it on will get you taking care. The customer services was great the price was great and the team effort to get my car done in a timely manner was great! Well done. More

Great experience...friendly salesperson! I worked with Melanie and the process couldn't have been any easier. She was friendly, fast, and even held the car for me when I had to leave town fo I worked with Melanie and the process couldn't have been any easier. She was friendly, fast, and even held the car for me when I had to leave town for a week. I will work with her again in the future! More

Thank you carl I moved here from China just 4 weeks ago, basically can't do anything without a car in Dallas. Started to check different dealer reviews online, which I moved here from China just 4 weeks ago, basically can't do anything without a car in Dallas. Started to check different dealer reviews online, which surprise me that Five star Ford has such high recommendation. I though I should have a try. It took me 50 min to get here by train. Carl was the guy in the front to walk me into the store, that was 3:10 pm, he was absolute helpful and in great patience and efficiency. After test drive two different fusion model, I have made my decision.When I walked out of door with my car, that was 5:10pm. That's the experience I expected, thank you carl. Also the finance guy Brandon, he made the paper work quick and easy, also gave me a very good deal on warranty extension. Great thanks to you guys. More

Excellence Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly recommend her to anyone looking for a new / used Ford !. -Tommy More

Second truck this year Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so m Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so much that I specifically went back to Jennings for the F150. He is a pleasure to work with and goes out of his way to ensure that you get exactly the vehicle you want at the best price in the DFW area. I know that I will be sending my three children to see Jennings when they are ready for a new vehicle. Great job Jennings and I love doing business with you. More

Excellence Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. He really goes to work for the customer and ensured I received the best deal possible. This is how buying a car should be and I know exactly who I will go to for my next purchase. Thank you Jennings and thank you 5 star ford!! More

Super Experience I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could about the F-250 I was test driving. He was still the same when we came in to look at the F-150. When I had questions about what the dealership would do to get the truck ready for selling he brought in R. J. Rebolloso to answer them. At the end I asked if there was any discount for loyal Car Pro Show listeners. Jennings checked and yes there was. Our whole experience at 5 Star was great and we hope to be back within the next year to get a new Expedition. More