Sam Pack's Five Star Ford Carrollton

Great experience!!! I had a great experience at this dealership! Melanie was awesome. We did a lot of the dealings through email so by the time I traveled there I just ha I had a great experience at this dealership! Melanie was awesome. We did a lot of the dealings through email so by the time I traveled there I just had to sign paperwork!! More

First car. Went in to look for a truck with my mom for both of us but they were all out of budget. So I saw a mustang that was something I really liked since it Went in to look for a truck with my mom for both of us but they were all out of budget. So I saw a mustang that was something I really liked since it was a 6 speed and had some great options with it already. At first my mom was skeptical about it but after constant looking for a truck and no luck I convinced her to go look at it again. And Carl help us out with everything and made it real easy. I would very much recommed Carl to everyone if someone is looking for a car. More

Wonderful Buying Experience I was extremely pleased with the help from everyone at Five Star Ford of Carrollton, especially Melanie Lucero. I phoned the day before and told her I was extremely pleased with the help from everyone at Five Star Ford of Carrollton, especially Melanie Lucero. I phoned the day before and told her I would be by and what I was interested in and when I arrived the next morning she took me to the perfect vehicle and I walked out with it a couple hours later. Brandon Matthews in finance took me straight through my options and had me on my way in no time. This was the most pleasant and quickest buying experience I have ever had. I do a lot of business with Five Star Ford and people like Melanie and Brandon are the reason why. More

Quickest & Easiest Car Buying Experience - Ever! My wife and I came in just before closing on Saturday looking at a new Explorer. After a quick conversation with Jack, he went off and brought us the My wife and I came in just before closing on Saturday looking at a new Explorer. After a quick conversation with Jack, he went off and brought us the exactly equipped model we were looking for to take a test drive. When we got back, he already had our trade appraised and an offer on the Explorer. We met with David in the finance office and we were out of there in about 90 minutes. I highly recommend Jack and the Five Star team! More

new car for wife There is no way to describe our visit to 5 Star Ford in Carrollton Texas and the way my Family was treated by salesman Rueben Krause , GM Trey Russell There is no way to describe our visit to 5 Star Ford in Carrollton Texas and the way my Family was treated by salesman Rueben Krause , GM Trey Russell and David in finance as superior to excellent. These 3 gentlemen and their whole staff at this location made you feel like family. This is the first time in a long time in purchasing a new vehicle that was as easy and extremely comfortable. We will be returning customers. in the near future. Thank You to the staff and especially Rueben and Trey and like Jerry Reynolds says, yes they do take care of business at Sam Packs 5 Star Ford in Carrollton Texas. Thanks Again Kyle and Jackie Cannon More

New car for my daughter I was in the market for a new car and had 2 cars I wanted to trade in and get a sports car off my insurance. I have been buying cars since 1989 and I I was in the market for a new car and had 2 cars I wanted to trade in and get a sports car off my insurance. I have been buying cars since 1989 and I have never been in and out of a dealer as happy and as satisfied as I was at Sam Pack Ford!! Jeff Long was my salesman and he met all my needs with what I was looking for and represented the dealership as well as his GM Trey Russell superbly!! I will be buying my next vehicle here in the future!! More

From 0 to Solara in 2 short hours! Jason Akers and the staff at Sam Pack Ford made the process of buying a used car less scary. I was able to stay within my budget, get the car I wanted Jason Akers and the staff at Sam Pack Ford made the process of buying a used car less scary. I was able to stay within my budget, get the car I wanted and the whole process took two hours. I drove away with confidence that I had made the right decision to buy from a reputable dealer instead of the independent I was considering. More

Great service very friendly Melanie and don were both great and a pleasure to do business with. I would highly recommend them and five star ford. Thanks for job well done Melanie and don were both great and a pleasure to do business with. I would highly recommend them and five star ford. Thanks for job well done More

customer service Everytime we go to the dealer they are amazing also go above and beyond for us. We have bougt two vehicles in one year from them and the service is am Everytime we go to the dealer they are amazing also go above and beyond for us. We have bougt two vehicles in one year from them and the service is amazing and time length there is average never a long wait. I am very pleased with the overall service. 5 star is the right name for a 5 star dealership. Sean Pinegar a a great salesman. More

Buying a vehicle should always be this easy. Most often, when buying a car, one feels like they're visiting the proctologist. This experience was like getting a massage, with a (legal) happy end Most often, when buying a car, one feels like they're visiting the proctologist. This experience was like getting a massage, with a (legal) happy ending. I want to shout when some underling writes a number on a ripped-corner piece of paper and asks for my initials; none of that occurred here, at this dealership. And, talk about deals... the MSRP might as well been the moon in the sky b/c the final sales price fell way below what the manufacturer suggests is the car's value. If you're reading this online, go to the website and find Chris Sherman... you'll soon find yourself in good hands. More