Sam Pack's Five Star Ford Carrollton

First time car buyer When I entered the building I was greeted instantly with a manager, Dennis, who was very courteous and wanted nothing more than to make sure I was hap When I entered the building I was greeted instantly with a manager, Dennis, who was very courteous and wanted nothing more than to make sure I was happy and taken care of. He directed me to his top sales associate, Melanie, and I could not have been seated with anyone better. She was very nice and was able to answer any question or concern I had no problem. When we stepped outside to look at the vehicles Melanie picked out the perfect car that fit everything I could've asked for in a car. It's like she knew what I was thinking. This was the best possible experience I could've had at a dealership and I can very much see myself doing more business here. More

Highly Recommend this Dealer Network This is my 3rd car purchased from this dealer network in the last 15 or so years. They are always honest, up front and easy to deal with. Great auto b This is my 3rd car purchased from this dealer network in the last 15 or so years. They are always honest, up front and easy to deal with. Great auto buying experience! I found the car on Auto Trader and then followed up the search with their website then communicated with Melanie using their Online Chat system, We set up an in person appointment and the rest is history! Thanks Again! Larry More

Melanie Lucero adds value to Sam Pack Ford We visited Sam Pack Ford to "look" at the new 2015 Ford Pickup's, we wanted to read up close details on the new Ford truck so we asked for any brochu We visited Sam Pack Ford to "look" at the new 2015 Ford Pickup's, we wanted to read up close details on the new Ford truck so we asked for any brochures on hand, however, none were available. Melanie thought out of the box went on line and printed one off for us to review. Melanie has been very helpful from the on set and made our purchase experience better than we expected. Melanie adds value to this company by being honest, helpful and knowledgeable. Melanie should be recognized by management and rewarded for a job well done. Barbara B. More

"Best of the best" simply the best place to buy new or used car, their service is outstanding. i have bought three cars here and cant wait to find a reason to buy anothe simply the best place to buy new or used car, their service is outstanding. i have bought three cars here and cant wait to find a reason to buy another thank you Otilio for all your help and time. More

Old friend David made me feel good about buying a car again. Not pushy and felt like I was buying a car from a friend. Thanks David! David made me feel good about buying a car again. Not pushy and felt like I was buying a car from a friend. Thanks David! More

This is the only place to buy a car! I am here to give my recommendation with-out any reservation for Five Star Ford in Carrollton. I have bought my last (4) cars here. NEVER, been any te I am here to give my recommendation with-out any reservation for Five Star Ford in Carrollton. I have bought my last (4) cars here. NEVER, been any tension or drama when discussing car and price. Trey and his staff are the BEST! See ya'll at the end of the year. Time to get another Expedition...... More

Great! They weren't pushy and were very helpful. My experience here was very positive and I would recommend this place very much. I love my car! They weren't pushy and were very helpful. My experience here was very positive and I would recommend this place very much. I love my car! More

awesome! It was a great experience. No pressure at all. I already knew what I wanted and immediately Carl helped me out and he found exactly what I wanted. The It was a great experience. No pressure at all. I already knew what I wanted and immediately Carl helped me out and he found exactly what I wanted. They are very helpful overall as a team and I financed it with them as well. Recommend 100%. More

Jason Acker- Awesome Dealer I purchased a 2013 F-150 Platinum from Jason Acker. Jason is what you would call a 'good ole boy.' Very down to earth, straight shooter, no b.s kind I purchased a 2013 F-150 Platinum from Jason Acker. Jason is what you would call a 'good ole boy.' Very down to earth, straight shooter, no b.s kind of guy. I recommend this dealership, in general, because the salesman work off of 'number of vehicles sold,' not the 'amount the vehicle is sold for.' Simply put, they want to make a sale and are not as concerned with price. None of this "put a number down, sign, let me go get my manager" crap. Jason was on our side, and we got a great deal on the Platinum. Believe me when I say that I shopped around for quite some and found the diamond in the ruff. And i'm sure if you go in with an open mind, this place is filled with diamonds. Jason made the car buying experience entertaining and blatant...not deceptive and loathing like other dealerships I visited. If you're in the market for a new vehicle, I highly recommend not only this dealership, but Jason Acker. Whether you buy from him or not, you'll make a friend in the process. More

Expect Excellent Service from Carl Teachout I wanted to write this review specifically to mention Carl Teachout and the great service he's provided our business. We are always on the lookout for I wanted to write this review specifically to mention Carl Teachout and the great service he's provided our business. We are always on the lookout for used trucks in good condition, and Carl has been great in making sure he shows us vehicles that fit what we're looking for. It saves us time and energy in finding vehicles, and when Carl comes to us, we know he's probably got something that's interesting - no wasting time. Aside from knowing what we're looking for, he's very responsive and goes the extra mile to make sure we're getting the service we need, even after the sale is done. All-around a true professional to work with. More