Sam Pack's Five Star Ford Carrollton

Been Buying Here For Years! I have been buying Fords here for many years and I have always been impressed with the customer service! Anyone can sell you a car from a dealership b I have been buying Fords here for many years and I have always been impressed with the customer service! Anyone can sell you a car from a dealership but not everyone is willing to go the extra mile when a problem arises. I have purchased cars from David Keen who is a true professional and takes a personal interest in me and my family and Justin McCarroll who ALWAYS goes over and above to help in any way possible! People know me by my first name which shows me they actually care about what they do. I also know Chandler and Raj. They are great as well! Can't go wrong purchasing a vehicle here. I have referred many of my friends and family here and they have always been happy I sent them there. Remember, you can buy a Ford any any dealership, but this one will take care of you! Don't let the construction steer you away! More

Great deal by great dealership Mike Munden was a no BS straight shooter and I appreciated it. I'll buy my next one from him, nice guy and very fast transaction. He valued my time Mike Munden was a no BS straight shooter and I appreciated it. I'll buy my next one from him, nice guy and very fast transaction. He valued my time as much as his. More

Great customer service Mike Munden and Rey Mendoza worked as a great team taking care of our wish list of items we wanted in our new Explorer. Very happy with the service a Mike Munden and Rey Mendoza worked as a great team taking care of our wish list of items we wanted in our new Explorer. Very happy with the service and friendly manner in which we were treated! More

Great buying experience! This is my third car purchased from Sam Pack Carrollton. We were looking for a new car for my wife and Mike and Raj were great. They were able to find This is my third car purchased from Sam Pack Carrollton. We were looking for a new car for my wife and Mike and Raj were great. They were able to find the a vehicle she liked and took the time to explain and show her how the options worked. When we left she was happy and I was happy because it was a great deal. These guys knocked it out of the park! More

Excellent service This is my 6th vehicle purchased from these folks. They are honest and patient. They have been working with me for over a year in search of the "rig This is my 6th vehicle purchased from these folks. They are honest and patient. They have been working with me for over a year in search of the "right" used F250. They found it at a fair price and service was excellent More

An excellent buying experience!! I walked in with a year old car that I was upside down in and had no idea whether it was feasible to go back into an SUV or not. Mike and Eric bent ov I walked in with a year old car that I was upside down in and had no idea whether it was feasible to go back into an SUV or not. Mike and Eric bent over backwards to make it happen for me. This was the first time I had bought a car completely on my own and they made it a wonderful experience!! More

Pre Owned Truck Purchase We were searching for a pre owned truck for our son. Melanie was terrific. We wanted what everyone wants, a truck with low mileage, in great shape, We were searching for a pre owned truck for our son. Melanie was terrific. We wanted what everyone wants, a truck with low mileage, in great shape, and low cost. She paid attention to what we liked and didn't like as we looked at inventory. It took us 4 trips to the dealership to buy the truck, and during this process everyone at the dealership was upbeat, positive and patient. More

refreshing experience with professional people categories of experience: 1. knowledgeable of specific product and the technical aspects of why the car and eqipment provide such good value 2. qu categories of experience: 1. knowledgeable of specific product and the technical aspects of why the car and eqipment provide such good value 2. questions answered clearly and concisely and if not known then found the experienced technical/sales individual to explain 3. exemplified the culture of the sam pack organization 4. little "wasted motion" in walking through the various processes to reach closure in an economical timeframe 5. felt strong personal involvement 6. great to see and speak with mr pack thanks ken sowards More

"AMAZING CAR SERVICING AND BUYING PROCESS" I visited this dealership twice within a week. Once for service on my Mustang in which I worked with Kevin Cunningham. I must say, he was very polite, I visited this dealership twice within a week. Once for service on my Mustang in which I worked with Kevin Cunningham. I must say, he was very polite, patient and professional. He went above and beyond to assist me with getting my car serviced while taking my current financial circumstances into consideration. Two days later I came back to have my Mustang appraised for possible trade in which is when I met Oleg. He also was very professional and polite. He took time to show me the used car inventory, and focused only on the cars that I expressed interest in and allowed me to make my own decision without being pressured. Justin was great as well! I was extremely impressed with the amount of time I spent at the dealership purchasing a vehilce on a Saturday! Good Job guys! More

OUTSTANDING SERVICE AND CAR SALESMAN Salesman CJ displayed a wonderful and grateful attitude during the purchase of my car. The finance depart that assisted with my loan were just out sta Salesman CJ displayed a wonderful and grateful attitude during the purchase of my car. The finance depart that assisted with my loan were just out standing, especially going in with a past of not so good salesman/finance assistant. I felt like I just stepped out of heaven..CJ you displayed wonderful service which made me feel very special. Thank you and to the wonderful finance Manager that worked with me. More