Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Michael Krantz Michael was extremely helpful, friendly and professional. He made the whole process extremely easy and went out of his way to make sure I left complet Michael was extremely helpful, friendly and professional. He made the whole process extremely easy and went out of his way to make sure I left completely satisfied. I would absolutely recommend him to anyone I know buying a car. More
Great Service! Fair Price! I received great personal service from the sales person,, finance person, etc. Sean found the car that suited my needs and made sure I received a ve I received great personal service from the sales person,, finance person, etc. Sean found the car that suited my needs and made sure I received a very good price. He introduced me to a service provider for future maintenance work and made sure that I knew about their technical expert and set up an appointment with him to review the systems of the car. More
Good Experience at Sam Pack Ford The folks at Sam Pack Ford were courteous, knowledgeable and treated us with respect. For probably the first time I enjoyed purchasing a new car. Gre The folks at Sam Pack Ford were courteous, knowledgeable and treated us with respect. For probably the first time I enjoyed purchasing a new car. Great job! More
Fantastic Dealership Sam Pack's Five Star Ford in Carrollton is one the best dealerships that I have ever dealt with. The car buying experience was professional, low pres Sam Pack's Five Star Ford in Carrollton is one the best dealerships that I have ever dealt with. The car buying experience was professional, low pressure, efficient and speedy. My salesperson, Chandler Center, was a real pro with great product knowledge. Michael in the finance office was able to get me a great rate and carefully explained all options with no pressure. More
Great Experience When I stated looking for a new car I had a slight idea of what I was looking for but wasn't positive. Chandler not only searched and provided a bunch When I stated looking for a new car I had a slight idea of what I was looking for but wasn't positive. Chandler not only searched and provided a bunch of different options to me but he found the perfect car for me. I didn't make the search easy and without any complaints or pressure he went above and beyond to make sure I was completely satisfied with the vehicle. He walked me through all the features on the car and answered all of my questions even after I had signed the papers and the deal was done. More
Easiest Car-Buying Experience Reuben Krause and Sam Pack's Five Star Ford made it easy for us to purchase the exact vehicle we wanted, even from more than 200 miles away. Reuben Krause and Sam Pack's Five Star Ford made it easy for us to purchase the exact vehicle we wanted, even from more than 200 miles away. More
Great Service I went to this dealership several months ago because it is close to my house. I was randomly assigned to Jose Garcia and he was very patient with me I went to this dealership several months ago because it is close to my house. I was randomly assigned to Jose Garcia and he was very patient with me as we drove an Explorer and an Edge and compared them with my current car regarding size and cargo space. I returned to this dealership after I researched the type of features I wanted on my new car and found that they had several in stock. Again, Jose was very patient with me and allowed me to drive the car to my house to see how it fit in my garage. The Ford Friends and Neighbor pricing was in effect and I was ready to pay that price for the car but they still provided me with $500 in rebates which I wasn't expecting. The financing paperwork was painless and quick and the low Ford financing rate was icing on the cake! I am very pleased with the service I received during the selection and financing of my car. More
Best Dealership Period I have been using five star ford in carrolton for years. I have tried other dealerships and each one has let me down. From service, sales, managemen I have been using five star ford in carrolton for years. I have tried other dealerships and each one has let me down. From service, sales, management they are the best. Melanie is an outstanding sales person and for the 3rd time she has picked exactly what we told her we were looking for. Also big thanks to Trey Russell and Dennis White More
First time buyer I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new vehicle and I will suggest this dealership location to everyone I know that is interested in purchasing a Ford. More
Enjoyable, stress free experience Car pro recommendation excellent! Reuben Krause was the best sales person we have ever had. Financing with Brandon Matthews was extremely efficient, Car pro recommendation excellent! Reuben Krause was the best sales person we have ever had. Financing with Brandon Matthews was extremely efficient, painless, and timely. Best buying experience!!! Thanks More