
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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New Car Buy Fro Hakem Harrison Bless Hakem's heart. We were his first new car sales and he was able to take my harassment and still get the deal done. Great guy and he will go far i Bless Hakem's heart. We were his first new car sales and he was able to take my harassment and still get the deal done. Great guy and he will go far in the business. Lacks a little in the technical area but that will come with experience. Hakem, take care of your little ones and anyone that has the pleasure to work with you I'm sure will enjoy the experience as much as my wife and I. If I had to buy another new car I would hope that you would be my sales associate. Thanks !!! More
THE PLACE TO GO Needed to find a good used truck for a friend of mine... Talked with Mr. Danny Forcee and Mr. Mike May at Sam Pack's Carrollton Found us the right d Needed to find a good used truck for a friend of mine... Talked with Mr. Danny Forcee and Mr. Mike May at Sam Pack's Carrollton Found us the right deal at the right price... Couldn't be happier at the professional service and expertise we incountered.. This is THE PLACE TO GO ...and these fine gentlemen ...the people to see....to get a great deal on a truck or car More
Very good experience The same excellent experience in purchasing my second car from same salesman. So doesn't that explain it all---the dealership and the salesman Danny The same excellent experience in purchasing my second car from same salesman. So doesn't that explain it all---the dealership and the salesman Danny Forsee.. More
PERSONABLE, CARING, COURTEOUS AND AWESOME STAFF AND SERVICE VERY CARING, PERSONABLE, BEST SALES AND SERVICE STAFF, GREATEST ALL AROUND DEALERSHIP AND THIS IS THE 2ND FORD ESCAPE THAT I PURCHASED FROM THEM, THEY VERY CARING, PERSONABLE, BEST SALES AND SERVICE STAFF, GREATEST ALL AROUND DEALERSHIP AND THIS IS THE 2ND FORD ESCAPE THAT I PURCHASED FROM THEM, THEY ARE ALL WINNERS More
Red Carpet Treatment Great buying experience dealing with great people. Trey, Danny, and the entire staff at Five Star Carrollton made my purchase a VIP experience. It is Great buying experience dealing with great people. Trey, Danny, and the entire staff at Five Star Carrollton made my purchase a VIP experience. It is always a pleasure doing business with an organization that enjoys doing business with you! More
always five stars We have purchased multiple cars from Sam Pack Five Star Ford Carrolton and always got a great deal. Friendly and helpful service thru the whole proces We have purchased multiple cars from Sam Pack Five Star Ford Carrolton and always got a great deal. Friendly and helpful service thru the whole proces. More
Amazing experience. This isnt your typical car dealership. They didnt mess around and try to screw me. They gave me what i wanted for my trade in a didnt try to screw me This isnt your typical car dealership. They didnt mess around and try to screw me. They gave me what i wanted for my trade in a didnt try to screw me on the price of the vehicle i was buying. Everyone was super nice and made the whole process much easier than i could have hoped for. Jared Wingard was my salesperson. He was very quick with the transaction and very thorough when it came to explaining the information i needed to know. I highly recommend you go talk to him if you are looking at buying a new vehicle. More
best experience I had with a dealership The reason why I give this dealership a 5 star because I never experience great service at a dealership before. They really took their time with me to The reason why I give this dealership a 5 star because I never experience great service at a dealership before. They really took their time with me to make sure I get the car of my dream and they made it happen. Thanks 5 star. More
Outstanding Experience On My First New Vehicle I've been interested in a new F-150 for about a year now. I looked at other dealerships, and knew that I wanted to move forward with my first new vehi I've been interested in a new F-150 for about a year now. I looked at other dealerships, and knew that I wanted to move forward with my first new vehicle purchase. When this year's Black Friday deals started rolling out, I was watching for Ford dealerships and what they were offering. I saw that Five Star Ford near my house in Keller had a great deal, so got up early and went to the dealership hoping to leave with a new truck. Unfortunately, they didn't seem like they really wanted my business, and weren't interested in helping me find what I was looking for. Thankfully, my uncle was in the same boat - same interest, similar experience at Five Star NRH, etc. - and got in touch with Josh Worley at Five Star Carrollton. Josh was outstanding! If not for his outstanding attitude, and effort towards customer satisfaction, I would not be in a new vehicle today and would likely never give Five Star another chance. He never tried to haggle me on the price, matched the Black Friday offer (even though I couldn't make it to the dealership until Saturday), listened to what I was looking for, and helped me find the right deal... on top of everything, he was friendly and personable! Alex Benvenuto, Brandon Matthews, and David Barragan stayed right in step, never being pushy. Simply laying out what my options were, and asking if I was interested. I would - and already have - recommended Five Star CARROLLTON (I steer people away from the NRH store) to anyone... friend, family, or stranger! It's worth the drive from the Fort Worth area - these guys seem to really get it. Thanks to you all, you've made me a very happy owner of a new F-150! More
THE PERFECT DEALERSHIP Everything was PERFECT when we bought our truck. We were greeted as soon as we pulled in. Jose Garcia showed us the truck we asked to see. While lo Everything was PERFECT when we bought our truck. We were greeted as soon as we pulled in. Jose Garcia showed us the truck we asked to see. While looking at this truck, we spotted another truck we liked and Jose let us compare the two and answered our questions about each of them. Jose was not pushy. He did not try to talk us into a purchase, he let us make up our own minds about the purchase. Jose was very accommodating and just very enjoyable to work with. David Barragan was also great! He listened when we told him what we wanted and DID NOT want. If we were not interested in a product he moved right along and did not try to talk us into it. He was very knowledgeable and did not waste anyone's time with a lot of talk. He was to the point and made sure we understood our contract. Everyone we came into contact with that day was GREAT (even the valet)! I have never bought a car in such a short amount of time. Everyone did their job and got us finished up very quickly. They worked very hard to make us happy. They had an extra key made for us while we waited, which I was very grateful for , being we live over an hour away from the dealership. I would buy a car from these gentlemen again without hesitation. More