Sam Pack's Five Star Ford Carrollton

Amazingly smooth Sean was amazing from start to finish. I am just amazed after two day of searching and haggeling he made the process seem so easy in comparison to oth Sean was amazing from start to finish. I am just amazed after two day of searching and haggeling he made the process seem so easy in comparison to other dealerships. I can't say there anything they could do to make me any happier. More

Outstanding Purchase Experience I just bought a new Expedition from Jared Wingard who was outstanding. Let me expalin why: I first stopped into the Carrollton store on a hot day just I just bought a new Expedition from Jared Wingard who was outstanding. Let me expalin why: I first stopped into the Carrollton store on a hot day just to look with my wife. Jared helped us understand the choices we had and thoroughly knew the cars and features. He walked us around the lot while we just brainstormed ideas. We left that day never feeling any pressure. He followed up in a friendly way but we were not ready to buy. A few months later, on a rainy day, we stopped by to narrow our choices. Jared walked us around on that damp day again patiently helping us with info anf some indicative pricing. We left that day not feeling any pressure giving us time think about choices and our budget. A week later the sales Manager Bobby Richardson followed up and very nicely discussed our needs and pricing. Ultimately, within a day Jared and Bobby worked to get us into our preferred car and within our budget. All the while, I never felt pressured. It was truly a professional effort to work within what we could afford. I am so pleased to have worked with these guys to get a deal done. Thanks More

excited about purchase I first e-mailed in regarding the purchase of a vehicle. The answers were prompt and we exchanged several e-mails, plus a couple of phone calls. The i I first e-mailed in regarding the purchase of a vehicle. The answers were prompt and we exchanged several e-mails, plus a couple of phone calls. The information I received and the treatment was excellent! I needed transportation and Sean Pinegar heled me achieve that in a time frame that prior to this I had not believe possible.!!!! He was extremely friendly and very informative, answer questions promptly, had all of the paperwork done when I arrived ( in pouring rain), and then referred me on to the finance department with Jason McCarroll who also had the paperwork all done and ready to go. The friendly atmosphere and willingness to go the extra mile was a huge plus! I have in the past been a customer of Sam Pack's Five Star Ford and will be one in the future. I have always had a good experience with this dealership and with the personnel. Thank you so much Sean and Justin for today. Merry Christmas and a Blessed New year. More

Josh and Stanford were amazing to work with! They both searched for the car I was looking for and were able to get me to the price I wanted. Excellent service! High were amazing to work with! They both searched for the car I was looking for and were able to get me to the price I wanted. Excellent service! Highly recommend Josh and Stanford!! More

Overall a pleasant experience Very friendly, helpful sales department. Many of the guys in sales helped us with our SUV purchase. Didn't feel pressured. Jared was great to work Very friendly, helpful sales department. Many of the guys in sales helped us with our SUV purchase. Didn't feel pressured. Jared was great to work with. More

Awesome I had Horrible experiences with dealerships In the past So I was very reluctant when I went into the Ford dealership But when I Walked in I was greete I had Horrible experiences with dealerships In the past So I was very reluctant when I went into the Ford dealership But when I Walked in I was greeted by Carl He was amazing Him and the finance guy worked so hard to get me into a car With lower payments I can't thank them enough ..Will recommend them to the world More

Review for my used ford mustang purchase Sam pack's five star Ford is the best dealership I have worked with. I was searching for a used Ford mustang for more than 3 months and finally got a Sam pack's five star Ford is the best dealership I have worked with. I was searching for a used Ford mustang for more than 3 months and finally got a very good car at five star Ford Carrollton. Melanie and Oleg helped me throughout the whole process.I took some time for arranging finances and they holded the car for me. There was no rush and both of them were so helpful. I would recommend them if you want good deal and also a good used car for a long run. More

Solid service Overall good result after a lot of time at this dealer. Found them to be friendly and very fair in the process. Off-brand used cars are inspected for Overall good result after a lot of time at this dealer. Found them to be friendly and very fair in the process. Off-brand used cars are inspected for safety but don't expect the full electrical/mechanical picture on the vehicle. More

Great experience Sales rep brought out the exact truck I was looking for so I did not have to preview multiple trucks. Was very helpful with all of my questions and w Sales rep brought out the exact truck I was looking for so I did not have to preview multiple trucks. Was very helpful with all of my questions and willing to negotiate fairly. Only improvement I would suggest is to try and find a way to decrease the time spent from previewing a vehicle to completing the purchase, as it took quite a bit of time. More

Excellent experience Thank you So much for the new ride!!! I love the truck! Definitely recommend to friends and family. Melanie and staff was friendly and easily to work Thank you So much for the new ride!!! I love the truck! Definitely recommend to friends and family. Melanie and staff was friendly and easily to work with. More