Sam Pack's Five Star Ford Carrollton

Great buying experience. No surprises. Great people who really care about helping you find the exact vehicle you're looking for. Jose Garcia was very patient and informative during the who Great people who really care about helping you find the exact vehicle you're looking for. Jose Garcia was very patient and informative during the whole process. Nothing but positive all the way around. More

Amazing Group I own a electrical business and I buy all my vehicles through the internet team. I have much success with Chris Sherman and his team, Don Wagner. I ca I own a electrical business and I buy all my vehicles through the internet team. I have much success with Chris Sherman and his team, Don Wagner. I can call or email and they have the truck/car ready for pick up when I arrive. Brandon Matthews usually handles the finance for me. He is very quick and easy to understand. Chris and all the guys went out of their way this past time because I bought a truck for my son, who thought I was bringing his truck in to get new tires put on. We were on a timeline and Chris made this experience a memorable one. As my wife was pulling into the dealership with my son, Chris was making sure the truck was cleaned and prepped and had a full tank of gas in it. Chris pulled the truck up front and center as my son walked up. I walked around the truck (my son actually thought I was not going to be there), and started it up with the remote and handed him the keys. He turned around and saw the truck and he had a look on his face that was incredible. They made this happen in a short amount of time. I also have to give a shout out to Garrett Tidman for the excellent service he gives. He services all my trucks and is fair and usually on time with his timing to pick up. Just amazing group of guys starting with Chris Sherman to Don Wagner to Brandon Matthews to Garrett Tidman. Thanks guys for making this last purchase something to remember. My son is still in disbelief. Thanks for all the picture taking also. More

Just keeps getting better As a long time customer, 15+ years, it nice to keep dealing with the same courteous and knowledgeable people. The experience keeps getting more effic As a long time customer, 15+ years, it nice to keep dealing with the same courteous and knowledgeable people. The experience keeps getting more efficient and enjoyable. Congrats to the employees and owner. More

Too fast too easy Josh Worley was very fast with communication. He found the truck i wanted and worked a deal that i feel was fair. Josh was polite and made the c Josh Worley was very fast with communication. He found the truck i wanted and worked a deal that i feel was fair. Josh was polite and made the car buying experience fast and easy. thanks 5 Star Ford of Carrollton. More

Great customer service! We really had a great experience, we strongly recommend their service! We got a great car on a good price; they had a lot of patience with us! We really had a great experience, we strongly recommend their service! We got a great car on a good price; they had a lot of patience with us! More

GREAT BUYING EXPERIENCE We have purchased many vehicles with other dealerships but Five Star was one of the most enjoyable and great buying experiences. I would HIGHLY recom We have purchased many vehicles with other dealerships but Five Star was one of the most enjoyable and great buying experiences. I would HIGHLY recommend Five Star to my family and friends. Thank you so much! More

Team Effort Once again left the dealership with a pleasant buying experience. Felt like a VIP..The team process made it seem painless. They were knowledgeable, p Once again left the dealership with a pleasant buying experience. Felt like a VIP..The team process made it seem painless. They were knowledgeable, patient and friendly. More

Five Star car buying experience! Best car buying experience I've ever had. Excellent customer service, Melanie Lucero was awesome, she worked hard to get me the best deal possible ma Best car buying experience I've ever had. Excellent customer service, Melanie Lucero was awesome, she worked hard to get me the best deal possible making my car buying experience very pleasurable. They didn't just sell you a vehicle and send you on your way. They took the time to go over all the features in the vehicle and how to work my ford touch even syncing my iphone before I left. I will be buying all my future vehicles from Sam pack ford in Carrollton. More

Made it easy to purchase our car We were referred to this dealer by Jerry Reynolds. We bought our car sight unseen because of the trust we have in Mr. Reynolds. When we got to the dea We were referred to this dealer by Jerry Reynolds. We bought our car sight unseen because of the trust we have in Mr. Reynolds. When we got to the dealer (Sam Pack Ford/Carrollton) the car was exactly as it was presented to us on the phone. We were greeted by Danny Forsee and Mike May. The buying process was smooth and we drove away in our new car. We did shop other dealers prior to going to SPF. NONE of the others came close to the level of professionalism that we received at SPF. We even had one dealer do the old bait and switcheroo". More

AMAZING CUSTOMER SERVICE - CUSTOMER FOR LIFE I have been a customer of this dealership for more than 25 years and have bought numerous vehicles from them (New & Used). Their customer service is I have been a customer of this dealership for more than 25 years and have bought numerous vehicles from them (New & Used). Their customer service is above all others. The facility is always clean and everyone is so helpful. I recommend them highly. I will be a customer for life because of their sales and service. More