
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Jared Wingard made the entire process very simple and customer-friendly. He went above and beyond. customer-friendly. He went above and beyond. More
Great Place to buy a car or truck! Ask for David and you will get great customer service, follow-up and attention to all your needs. The whole place had a warm and friendly vibe! Ask for David and you will get great customer service, follow-up and attention to all your needs. The whole place had a warm and friendly vibe! More
Danny is the man, I’ve been buying vehicles from him for a few years now and it’s always seamless. a few years now and it’s always seamless. More
I had a amazing day at Sam's pack Ford over at Carrollton Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who showed me every possible vehicle to make sure I don't make a the wrong decision. The end of the day I got a fantastic new bronco sport badlands. Thanks again I recommend for those looking for a new Ford come here. They will treat you like family. More
We received a very good service and assistance from Terry when buying a pre owned car. when buying a pre owned car. More
Excellent customer service true the entire team. great service,help me true the entire time while I was in the dealership great service,help me true the entire time while I was in the dealership More
They were very friendly and accommodating. It was super easy to get to them and everyone I spoke to was very friendly. It was super easy to get to them and everyone I spoke to was very friendly. More
Just bought my 7th truck from Sam Pack, and once again, the experience was top-notch! Jared, Adam, Reuben, and Tommy are the Super Bowl MVPs of this dealership! They worked at my pace—I didn’t want to spen the experience was top-notch! Jared, Adam, Reuben, and Tommy are the Super Bowl MVPs of this dealership! They worked at my pace—I didn’t want to spend all day talking paperwork or haggling over deals. I gave them my list of wants, and each of them zipped through it with ease. Huge thanks to Mr. Sam Pack for hiring such an incredible team! More
The entire staff was incredible from the beginning to end of buying my Ford Bronco. RJ, Jared and Luis made the buying process a joy. Highly recommend buying at this store! of buying my Ford Bronco. RJ, Jared and Luis made the buying process a joy. Highly recommend buying at this store! More
Avoid Dealing with Raj Patel at Sam Pack's Five Star Ford Carrollton I had an incredibly disappointing experience with Raj Patel, the sales manager at this dealership. Initially, the salesperson was helpf Carrollton I had an incredibly disappointing experience with Raj Patel, the sales manager at this dealership. Initially, the salesperson was helpful, and I was ready to finalize a deal after they agreed to match a competitor’s price. However, when I questioned an unexpected $225 discrepancy in the final price, Raj Patel handled the situation with extreme arrogance and unprofessionalism. Instead of addressing my concern respectfully, he walked into the room, shook hands in a condescending manner, and told me, “You don’t have a car here. You may now get out.” Then, he simply walked away. His dismissive and rude attitude was shocking, especially since I had been polite throughout the process. Rather than treating customers with fairness and integrity, he chose to belittle and intimidate. No professional should behave this way, let alone someone in a management position. If you’re considering purchasing from this dealership, avoid dealing with Raj Patel at all costs. There are plenty of other dealerships where you’ll be treated with respect and honesty. More