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Sam Leman Toyota Bloomington

Bloomington, IL

4.4
101 Reviews

1615 Morrissey Dr

Bloomington, IL

61704

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Showing 101 reviews

August 19, 2024

I looked high and low for a certain car in good shape with low miles and a good price. I found the needle in the haystack in Bloomington at Sam Lehman Toyota. Damian took care of my purchase and it was More

by lambo214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian, Travis
July 24, 2024

I worked with Alfonso and he and all the other people who assisted him with helping me purchase of my new car very good were of the highest rating that I can give (which I think is six stars} THANK ALL OF YO More

by wmehr81534
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso
July 15, 2024

I worked directly with Juan Vazquez on the purchase of a New Vehicle for my Parents who live in Bloomington remotely from Texas, where I live. Everything started out with an internet inquiry which Juan res More

by Toyota Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
July 09, 2024

I worked out a deal with the sales person and sales manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was More

by sfsolutions22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jon Fehr, Damien, Jacob
May 27, 2024

Very nice polite not pushy easiest experience we ever had at a dealer. Juan was great as our salesman!!! More

by edna.zeisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
May 19, 2024

Wonderful customer service provided by Jason. Great communication and great effort to find the car we wanted. More

by todd.shana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
May 01, 2024

I worked with Kylie, “Service Advisor” yesterday. Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toy More

by LeeAnn Merlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie, Service Advisor
April 14, 2024

Horrible Service - Untrustworthy and unethical sales team - We purchased a truck recently and paid asking price; however, upon driving it home the TPMS sensors didn’t work and we found scratches all over the More

by mpritchett077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle, Jeff, Taylor
Apr 16, 2024 -

Sam Leman Toyota Bloomington responded

Megan, Your review requires a response to clarify some of the content. While we did not discount the price, we did offer another $3000 for your trade. That number included a combination of a better trade appraisal and taking profit from the new vehicle and using it to help on the final trade value. We were aware of the scratches and had you return the vehicle to be buffed as a goodwill gesture. It was a used unit and cosmetic issues are not uncommon. That was not satisfactory, so we kept the vehicle and had our bodyshop do further repairs. When you returned, you had no concerns stating it looked great. Three to four weeks later you called back wanting more scratches repaired. This is a used vehicle, and at some point we needed to make it clear we can not continually repair new scratches and cosmetic related issues. We hope you understand.

April 05, 2024

Worked with Jason for our New Sienna , he was transparent and kept me informed during the whole process More

by LouTrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Goble
March 30, 2024

I have bought 2 Toyotas from Damian at Sam Lemans Toyota in Bloomington. Damian is very knowledgeable about the vehicle and a pleasure to work with. More

by colleenroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
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