
Sam Leman Mazda
Bloomington, IL
Filter Reviews by Keyword
By Type
Showing 44 reviews
Our experience at Sam Leman Mazda was exceptional. It began with a phone call to and great sales representation from Consuela Regal. She went above and beyond to help ensure my US Navy son, who It began with a phone call to and great sales representation from Consuela Regal. She went above and beyond to help ensure my US Navy son, who was returning from his first deployment and a first time buyer, had a reliable (and fun) ride to get back to his Duty Station. Traveling 2-hrs from the Quad Cities to Bloomington, Consuela was there to greet us and the experience remained exceptional from the moment we arrived. Josh Zakery and Kayla Reynolds provided wonderful support and did everything they could to help ensure our son was going to drive away and build his credit with a loan approval. We appreciated all the effort to present several options for our consideration. Very personable, professional, caring and understanding. Just a few words to describe the team at Sam Leman Mazda. Already made a reference to a friend. Thank you Consuela, Josh and Kayla. Blessings to all. More
There is no way to explain to people the level of service provided by Justin Schultz. Was kind and caring (check & 5 stars) Was able to meet our needs (check and 5 stars) Found a car for us in the timef provided by Justin Schultz. Was kind and caring (check & 5 stars) Was able to meet our needs (check and 5 stars) Found a car for us in the timeframe needed (check and 5 stars) Went above and beyond to not only meet expectations but exceed them (CHECK CHECK and 5 stars). Does Justin want to make a sales? ABSOLUTELY. But more importantly does Justin want to establish and build a relationship so you want to buy another car from him in the future? YES YES YES! He builds trust by saying what he was going to do and then he does it. While I would hope that all future car sale experiences will be with him. If that is not the case, there is an extremely high bar that has been set as to what it should be going forward. Sam Lehman & Mazda... you MUST keep this guy, let him do what he does and train others to embody it! I would hope you will take time to share this with him. But don't worry I will be chatting with Corporate headquarters as well. They need to know the 5 star gem they have working for their brand!! More
Victor was an amazing salesman. Showed me everything that I was looking for and was extremely patient with helping me with my decision. I would highly recommend him as a salesman. M Showed me everything that I was looking for and was extremely patient with helping me with my decision. I would highly recommend him as a salesman. Made the buying process for the first time buyer very easy and stress free. More
This dealership is the real deal. Very professional, with great vehicles, none of the, might run in a few months vehicles sold here and Kayla, the sales person that my wife Heather an Very professional, with great vehicles, none of the, might run in a few months vehicles sold here and Kayla, the sales person that my wife Heather and I had the pleasure of dealing with, really did a very professional job and we will be going to Sam Leman and hopefully Kayla and Maurice, the Manager for all of our Mazdas! Amazing car buying experience, THANK YOU, Kayla and Maurice and all of Sam Leman Mazda!!!! More
Just bough a Mazda working with Justin Schultz. He was pretty knowledgable and very easy to work with. It was a no pressure purchase. I really had a pretty good experience. pretty knowledgable and very easy to work with. It was a no pressure purchase. I really had a pretty good experience. More
My experience purchasing a car from Sam Leman Mazda was excellent. I worked with Consuela through the entire purchase. She was fast to answer all my questions and also kept me well informed along the way a excellent. I worked with Consuela through the entire purchase. She was fast to answer all my questions and also kept me well informed along the way about timing and next steps. I would highly recommend working with Consuela to purchase your next vehicle. More
It was a pleasure to have Justin Schultz as my car salesman . He went above and beyond to meet my needs . He was very transparent and helpful which helped to put my mind at ease because I haven't been salesman . He went above and beyond to meet my needs . He was very transparent and helpful which helped to put my mind at ease because I haven't been in the market for a long time in regards to purchasing a vehicle. My experience with Justin will never be forgotten . Love his personality and humor , too . More
I worked with Justin Schultz at Sam Leman Mazda in Bloomington. My experience was AMAZING! I was looking for an upgrade to my Kia Optima, as our family is growing and a bigger vehicle was a must have! Bloomington. My experience was AMAZING! I was looking for an upgrade to my Kia Optima, as our family is growing and a bigger vehicle was a must have! We traded in two vehicles for the 2018 Jeep Compass Limited that Justin and I found. To complete the trade Justin actually drove with me to my house about 25 minutes from the dealership to pick up the second car since my husband was working. He drove the second vehicle back while letting me get an extended test drive in the Jeep. Throughout the process Justin continued to go above and beyond for me! The other employees at the dealership checked in on us and talked with us like we were all good friends! The team worked hard to get payments for the Jeep within my budget - they actually helped get my payments even lower than I’d hoped!! Mo, the finance manager, walked me through the packages of warranties available to me and helped me choose the right options for my family. I went back the next day to return some final paperwork, the employees recognized me and continued to make me feel comfortable. I would absolutely recommend Justin and the rest of the Sam Leman Mazda team to anyone looking for a new/used vehicle! I will be returning in the future when our family needs vehicles. More
Jen Olsen was the BEST car sales representative I have ever worked with! She was a no hassle, to the point, very personable and attentive rep! She listened to what I wanted and to what I didn’t want! She ever worked with! She was a no hassle, to the point, very personable and attentive rep! She listened to what I wanted and to what I didn’t want! She was not pushy. I can not say enough GREAT things about my car buying experience at Sam Lemans! everyone was friendly but Jen and Mo -sales mgr - were WONDERFUL! I will not hesitate to buy there again or to refer anyone to them and know they will be taken care of! THANKS JEN - YOU ROCK! And the JEEP is GREAT! More